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Dobies Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,894 reviews

Trusted Customer

Feefo Verified

4 years ago

Plants arrived in good condition

Plants arrived in very good condition and were nicely packed and are growing well

Emily Evans

Dobies

4 years ago

Thank you for taking a moment to share your experience with us. We are so pleased to hear you found our services to your liking. We look forward to welcoming you back again soon.

elizabeth berry

Feefo Verified

4 years ago

What elizabeth berry said about Dobies:

very generous quantity of snowdrops, well over the advertised number of bulbs, all looking healthy and perky a week after potting on.

Amy

Dobies

4 years ago

Thank you for your wonderful review. We are pleased to hear that you were happy with the quality of the snowdrops received and we hope that you can make good use of the surplus. We appreciate your great feedback. Kind Regards, Amy, Dobies Customer Care

John Stopher

Feefo Verified

4 years ago

What John Stopher said about Dobies:

I was a little concerned when tracking the parcel that it seemed to be stuck, and was taking a long time from being despatched to being with the carrier. However, when the plants arrived, they were...

Naomi

Dobies

4 years ago

Thank you for your 5 star review. It is good to know your plants arrived in a good condition and are doing well now they are potted up. We do appreciate you taking the time to leave your valued feedback. Kindest regards, Dobies Customer Care.

walter palmer

Feefo Verified

4 years ago

What walter palmer said about Dobies:

best buy.

An excellent seller will buy from again recommended pleased with my order.

Naomi

Dobies

4 years ago

Many thanks for taking the time to leave your positive review. It is great to know you would recommend and buy from us in the future. Your comments are appreciated and thank you for your valued feedback. Kindest regards, Naomi, Dobies Customer Care.

Trusted Customer

Feefo Verified

4 years ago

Prompt delivery, safe in transit

Items delivered in excellent, secure packaging. Delivered promptly so no deterioration of plants. Buying process easy on web.

Naomi

Dobies

4 years ago

Thank you for your 5 star review. It is great to know your order was delivered with the appropriate packaging and the plants arrived safely. It is good to hear the buying process was easy and appreciate you taking the time to leave your valued comments. Kindest regards, Dobies Customer Care.

Kevin Frost

Feefo Verified

4 years ago

What Kevin Frost said about Dobies:

Six of the strawberry plants were in poor condition with no leaf growth. In another only three plants instead of six. However the test are in good condition and at the price it still seems good value

Naomi

Dobies

4 years ago

Thank you for taking the time to leave your review. I am sorry if some of the Strawberry plants are not up to standard and some were missing. I will contact you via direct email to resolve this query fully. I am pleased to hear the majority of the order was in a good condition and appreciate your feedback. Kindest regards, Dobies Customer Care.

Diana Roche

Feefo Verified

4 years ago

What Diana Roche said about Dobies:

Excellent service.

I regularly use Dobies. I bought creeping phlox this time. Some for me and some for my son's new garden. They looked very healthy and are now potted on and in the greenhouse.

Naomi

Dobies

4 years ago

Many thanks for your great review. It is good to know the plants arrived in a good condition and I hope you will be pleased with them. Your comments are appreciated and thank you for taking the time to leave your feedback. Kindest regards, Naomi, Dobies, Customer Care.

Phil Judd

Feefo Verified

Southampton

4 years ago

What Phil Judd said about Dobies:

plants dead, delivery too slow. nothing to show for my money.

When the Marigold French Durango Improved 6 Plugs - Item #: KB0338 arrived the plants were soggy and damaged. I tried to salvage them but only two of the plants are still alive. The time between...

Naomi

Dobies

4 years ago

Thank you for leaving your review. I am sorry to hear the Marigold plants arrived in a poor condition and will contact you directly regarding this query. Your comments are appreciated and thank you for taking the time to leave your valued feedback. Kindest regards, Dobies Customer Care.

D F barnett

Feefo Verified

4 years ago

What D F barnett said about Dobies:

Plugs Lobelia and Alpine Phlox delivered were of excellent standard. The order did take six days to arrive tho, but that may not have been Dobie's fault. Even so the plants had not suffered

Naomi

Dobies

4 years ago

Thank you for your great review. I am pleased to hear the plants arrived safely although they were delayed. Your comments are appreciated and thank you for taking the time to leave your valued feedback. Kindest regards, Naomi Dobies Customer Care.

Trusted Customer

Feefo Verified

4 years ago

Good idea but bad process. The plugs should have arrived sooner

The order dispatch email came on Monday 7 th. The parcel arrived on Tuesday 15 th March. The product contained some dead plugs.I potted them on in case they resprouted but they haven’t. I lost...

Emily Evans

Dobies

4 years ago

Thank you for sharing your feedback. We are sorry that your experience was not an amazing one. At Dobies, we strive to provide the best experience we can for our customers. We take our customers’ feedback very seriously. Please feel free to reach out to our Customer Care team with any further comments, concerns or suggestions you have so that we can make your experience a better one. We would love to make things right if you could give us another chance.

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