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Dobies Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,894 reviews

Terry White

Feefo Verified

4 years ago

What Terry White said about Dobies:

Great value for money

Great quality fuchsia plugs and good value for money. Well packaged.

Amy

Dobies

4 years ago

Thank you for your wonderful review. It is great to hear that you are happy with your order. It is always good to hear positive reviews, and we pride ourselves in making sure your order arrives as quickly as possible and in good condition. Kind Regards, Amy, Dobies Customer Care

Trusted Customer

Feefo Verified

4 years ago

Not the best

As my plants were in transit for 7 days when they arrived they were not in the best condition . On planting them up they are not doing very well at all. I think that I will lose a lot of them so not...

Naomi

Dobies

4 years ago

Thank you for leaving your review. I am sorry to hear the plants were delayed in transit and have suffered as a result. I will email you directly to discuss this further. Kindest regards, Naomi, Dobies Customer Care.

Trusted Customer

4 years ago

Thank you

Trusted Customer

Feefo Verified

4 years ago

first class packing and speedy delivery

Amy

Dobies

4 years ago

Thank you for your wonderful review! We are pleased to hear that your plants were well packaged and arrived as expected. Kind Regards, Amy, Dobies Customer Care

Trusted Customer

Feefo Verified

4 years ago

They arrived on time, appeared healthy, planted immediately, now I wait.

I’ve purchased items from Dobies for several years and have yet to have a reason to criticise.

Amy

Dobies

4 years ago

Thank you for your review, we appreciate your comments. It is always good to hear positive reviews and we are pleased to hear you are happy with all aspects of the service received over the years. Kind Regards, Amy, Dobies Customer Care

Trusted Customer

Feefo Verified

4 years ago

Just what you’d expect…

Usual good, prompt service.

Amy

Dobies

4 years ago

Thank you for your review, we appreciate your comments. It is always good to hear positive reviews and we pride ourselves in making sure your order is of great quality and arrives as quickly as possible. Kind Regards, Amy, Dobies Customer Care

Ron Brobson

Feefo Verified

4 years ago

What Ron Brobson said about Dobies:

Poor service

Poor. My order was not delivered due to a computer error your end. The special code sent to me for free delivery didn't work. My email to you expressing dissatisfaction was ignored.

Naomi

Dobies

4 years ago

Thank you for taking the time to leave your review. I am sorry to hear there have been problems with your order but can see we have already taken the relevant action to put things right. I am sorry if you had no response to your email and on checking I cannot find anything with your email address in our email system. Your comments are appreciated and thank you for your feedback. Kindest regards, Naomi, Dobies Customer Care.

Trusted Customer

Feefo Verified

4 years ago

very happy with service

Naomi

Dobies

4 years ago

Thank you for taking the time to leave your positive review. It is great to know you are happy with the service we provide and appreciate your feedback. Kindest regards, Naomi, Dobies Customer Care.

Ann Hooper

Feefo Verified

4 years ago

What Ann Hooper said about Dobies:

Excellent value and well packaged. Good information and updates on delivery

Amy

Dobies

4 years ago

Thank you for your review. It is great to hear that you are happy with your order and that we kept you informed of delivery and despatch dates. It is always good to hear positive reviews and we are pleased to hear that your plants were well packaged. Kind Regards, Amy, Dobies Customer Care

Rosemary Farrugia

Feefo Verified

4 years ago

What Rosemary Farrugia said about Dobies:

Easy shop, BUT NO RESTAURANT

Buying was ok, but I receive so many offers to eat at Dobies GREAT. But there is NO restaurant at Dobies Keston, so we miss all the offers. So now we go to other garden centres where we can get a cup...

Emily Evans

Dobies

4 years ago

Sorry for the confusion caused, Dobbies and Dobies (us) are two different companies. We offer our products online and through catelogues and newspaper advertisng, but do not have physical garden centres. Dobbies is a garden centre company with serveral locations. We do not send out any offers regarding a restraunt as we do not have a garden centre. We apologise for this confusion, but would advise contacting Dobbies regarding your email offers as these are not from ourselves.

Rosemary Farrugia

4 years ago

So Sorry, reviewed WRONG COMPANY with similar names. Adjusted rating to 5 star, as your service was VERY good. Sorry for the misinformation.

Trusted Customer

Feefo Verified

4 years ago

Easy to order and arrived promptly.

Naomi

Dobies

4 years ago

Thank you for taking the time to leave your 5 star review. It is good to know the order process was easy and the seeds arrived in good time. We do value your great feedback and thank you for taking the time to leave your comments. Kindest regards, Naomi, Dobies Customer Care.

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