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Dobies Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,895 reviews

andrea outram

Feefo Verified

Sunderland

4 years ago

What andrea outram said about Dobies:

Nice compact heathy plants delivered to the house.

Amy

Dobies

4 years ago

Thank you for your great review! We are pleased to hear that you were delighted with the quality of the plants received. We appreciate your feedback. Kind Regards, Amy, Dobies Customer Care

Brian Taylor

Feefo Verified

Treharris

4 years ago

What Brian Taylor said about Dobies:

Good quality service and plants

Ordering was simple and quick. Good communication from Dobies. Plants arrived on time and in great condition. Potted up the same day and already showing signs of growth. Very pleased.

Amy

Dobies

4 years ago

Thank you for your review, we appreciate your comments. It is great to hear that you are happy with your order and that we kept you informed of delivery and despatch dates. It is always good to hear positive reviews and we pride ourselves in making sure your order is great quality and arrives as quickly as possible. Kind Regards, Amy, Dobies Customer Care

Trusted Customer

Feefo Verified

4 years ago

nice plants growing on in my glasshouse

all okay, arrived well packed

Amy

Dobies

4 years ago

Thank you for your review. We are pleased to hear that the plants are growing well and were well packed on arrival. We appreciate your comments. Kind Regards, Amy, Dobies Customer Care

Angela Sprott

Feefo Verified

Poole

4 years ago

What Angela Sprott said about Dobies:

Roses very poor for £29.99 look more like small cuttings.

Better quality roses needed. 3 small cuttings for £29.99 and one was dead which was replaced. Definitely not good value.

Amy

Dobies

4 years ago

Thank you for your review. We do apologise that your plants were disappointing on arrival and that one of the plants arrived dead. We can see that a replacement has been arranged for this but we are sorry to hear that the other plants were smaller than expected. We are sure that once potted on they will soon begin to thrive but we will pass on your feedback. Kind Regards, Amy, Dobies Customer Care

Sarah Jones

Feefo Verified

4 years ago

What Sarah Jones said about Dobies:

.Zero germination from these pellets Very disappointing

Zero germination on these pellets. I’ve never had zero germination. I’ve ordered plugs and tubers from JParkers instead

Amy

Dobies

4 years ago

Thank you for your review. We sincerely apologise that you have had poor germination this year. If you contact our customer service team direct we can look into this for you. Kind Regards, Amy, Dobies Customer Care

S J N

Feefo Verified

Runcorn

4 years ago

What S J N said about Dobies:

Great quality plants

Great service all round Communication was good Delivery was nice and early but most of all the Quality of the plants was excellent In fact some of the best plug plants I have ever received I would...

Amy

Dobies

4 years ago

Trusted Customer

Feefo Verified

4 years ago

Communication good

Communication about delays and deliveries was excellent.

Amy

Dobies

4 years ago

Clive Tuck

Feefo Verified

4 years ago

What Clive Tuck said about Dobies:

Ordering on line easy and prompt delivery

Ordering process on line easy to use and seeds delivered promptly and with sturdy packaging

Amy

Dobies

4 years ago

Thank you for your wonderful review. It is great to hear that you are happy with your order and we wish you all success for the growing season. Kind Regards, Amy, Dobies Customer Care

Trusted Customer

Feefo Verified

4 years ago

Poor results in fact no result!

I purchased two packets of tomato seeds , Tumbling Tom and Fantasio F1 neither of which have surfaced after three weeks yet the ones I bought at literally a fifth of the price from the Range are...

Amy

Dobies

4 years ago

Thank you for your review. We sincerely apologise that some of your seeds have not germinated as expected. We perform rigorous tests on our seeds and we would expect for great germination from our seeds and we are sorry that they have disappointed on this occasion. We have emailed you direct in relation to this and apologise for the inconvenience caused. Kind Regards, Amy, Dobies Customer Care

Anne Litherland

Feefo Verified

4 years ago

What Anne Litherland said about Dobies:

Unreliable

My products still haven't been delivered. They didn't record my address. I've emailed several times and still no delivery.

Amy

Dobies

4 years ago

Thank you for your review. We do apologise for the problems with your order, unfortunately when placing your order online the house number was not added to your order which meant that your initial delivery was unable to be delivered. We can see that our customer service team have arranged for some replacements to be sent out to you and we apologise for any inconvenience caused. Kind Regards, Amy, Dobies Customer Care

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