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Dobies Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,903 reviews

Frank Barron

Feefo Verified

Dagenham Essex

4 years ago

What Frank Barron said about Dobies:

very good service all round plus the plants were all in good condition

Delivered on time with no damage and would recomend them again

Amy

Dobies

4 years ago

Thank you for your great review! We are pleased to hear your plants were delivered as expected and arrived in good condition. We appreciate your recommendation. Kind Regards, Amy, Dobies Customer Care

Patricia Ainscough

Feefo Verified

4 years ago

What Patricia Ainscough said about Dobies:

items arrived when stated and in good condition

Amy

Dobies

4 years ago

Thank you for your review. We are pleased to hear that you were happy with the communication received and the condition of plants on arrival. We appreciate your feedback. Kind Regards, Amy, Dobies Customer Care

Mike Magee

Feefo Verified

4 years ago

What Mike Magee said about Dobies:

Just what I wanted :)

Speedy service. Excellent product. Thank you.

Amy

Dobies

4 years ago

Thank you for your review. We pride ourselves in ensuring our products arrive as quickly as possible and in great condition and we are pleased to hear that we were able to deliver! Kind Regards, Amy, Dobies Customer Care

Trusted Customer

Feefo Verified

4 years ago

Good quality plants and seeds

Very good all the plugs are good and alive. Seeds are all growing Very happy

Amy

Dobies

4 years ago

Thank you for your review. We pride ourselves in ensuring that all our products arrive in great condition and as quickly as possible and we appreciate your great comments. Kind Regards, Amy, Dobies Customer Care

Maureen Thoday

Feefo Verified

4 years ago

What Maureen Thoday said about Dobies:

Not I good condition very yellow

Amy

Dobies

4 years ago

Thank you for your review. We are sorry to hear that your plants were yellowing on arrival, this is disappointing. This may be due to the lack of sunlight during transit and once potted on they should begin to thrive and regain their correcting colouring. If you do however have any concerns please do get in touch with our customer service team direct who will be able to look into this further for you. Kind Regards, Amy, Dobies Customer Care

Richard De Zylva

Feefo Verified

4 years ago

What Richard De Zylva said about Dobies:

Beautiful and healthy plant

Bought this plant for my friends 60th birthday. I opened it, the plants looked beautiful and very healthy. The plant had been well looked after, traveled well and the overall service was excellent...

Amy

Dobies

4 years ago

Thank you for your great review! We are pleased to hear that you were delighted with the quality of the azalea on arrival and we are sure that your friend was delighted with their gift! Kind Regards, Amy, Dobies Customer Care

Trusted Customer

Feefo Verified

4 years ago

I was originally worried as the plants were despatched on a Thursday. Although they did not arrive for 5 days the plants were all in good condition and no broken leaves and no rejects. The packaging...

Amy

Dobies

4 years ago

Thank you for your review. We are pleased to hear that you have been impressed with our improvements in packaging with has meant that your plants arrived in prime condition. We appreciate your feedback. Kind Regards, Amy, Dobies Customer Care

John Gordon-Jones

Feefo Verified

4 years ago

What John Gordon-Jones said about Dobies:

well packaged plants

plants were well packaged and travelled well because of this. I have potted on the brassicas and we shall wait and see how they do

Amy

Dobies

4 years ago

Thank you for your great review! We are pleased to hear that the plants were well packaged and therefore arrived in great condition. We are sure that they will thrive and you will be pleased with the results produced. Kind Regards, Amy, Dobies Customer Care

Michael Taylor

Feefo Verified

Chelmsford

4 years ago

What Michael Taylor said about Dobies:

out of my order of 40 plants 9 have died not pleased so will not use you ag

send by private courier as royal mail take to long in my case it took 4 days if you get quality goods in one day you would get 5 stars and not 2 plus losing a customer which you have

Amy

Dobies

4 years ago

Thank you for your review. We do apologise that your plants took longer than expect in the transit system and as a result several of your plants were dead on arrival. We expect all our plant orders to be delivered within a few days of despatch and we are sorry if on this occasion this did not happen. We have emailed you direct in order to try and resolve this for you and we apologise for any disappointment caused. Kind Regards, Amy, Dobies Customer Care

Trusted Customer

Feefo Verified

4 years ago

Good

Good. All arrive when expected. Well packaged.

Amy

Dobies

4 years ago

Thank you for your great review! We are pleased to hear that your order arrived as expected and were well packaged. We appreciate your comments. Kind Regards, Amy, Dobies Customer Care

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