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Dobies Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,908 reviews

Philip Harvey

Feefo Verified

Burgess Hill

4 years ago

What Philip Harvey said about Dobies:

Their plants are well packaged when they arrive and are always in good condition

Amy

Dobies

4 years ago

Thank you for your great review. We pride ourselves in ensuring our plants are well packaged and arrive as quickly as possible and we are pleased to hear that you were happy with the condition of plants on arrival. Kind Regards, Amy, Dobies Customer Care

Heather Tester

Feefo Verified

4 years ago

What Heather Tester said about Dobies:

The plants were so tiny I have lost most of them

Amy

Dobies

4 years ago

Thank you for your review. These are our smaller plug plants and do need some looking after in order for them to thrive. We are sorry to hear that several have not made it and if you do ever have concerns with your plants on arrival you can always contact our Customer Service Team direct who will look to resolve any issues for you. Kind Regards, Amy, Suttons Customer Care

Beryl

Feefo Verified

Gtr. Manchester

4 years ago

What Beryl said about Dobies:

Easy website

Plants arrived in good condition and close to predicted despatch date.

Amy

Dobies

4 years ago

Thank you for your review. We pride ourselves in ensuring your plants reach you in good condition and as quickly as possible and we hope that your plants go on to provide you with a great display. Kind Regards, Amy, Dobies Customer Care

Trusted Customer

Feefo Verified

4 years ago

Easy to order , excellent service

Amy

Dobies

4 years ago

Thank you for great review. We are pleased to hear that you found the ordering process easy and that you were happy with the service received. Kind Regards, Amy, Dobies Customer Care

Carol Maddison

Feefo Verified

Durham

4 years ago

What Carol Maddison said about Dobies:

Received plants in good condition

Naomi

Dobies

4 years ago

Thank you for taking the time to leave your great review. It is good to know the plants arrived in a good condition and hope you will be pleased with them. Kindest regards, Naomi, Dobies Customer Care.

Trusted Customer

Feefo Verified

4 years ago

Rhubarb crown tipped completely out of its pot

Service fine, packaging looked fine but contents not

Naomi

Dobies

4 years ago

Thank you for leaving your review. I am sorry to hear there were some packaging issues and confirm this is unusual. If there are any problems with the Rhubarb please contact our customer service department directly. Your comments regarding our service are appreciated and many thanks for taking the time to leave your feedback. Kindest regards, Naomi, Dobies, Customer Care.

keith preston

Feefo Verified

4 years ago

What keith preston said about Dobies:

Great service

First class service. I had a small problem which was sorted very quickly. Well impressed

Naomi

Dobies

4 years ago

Many thanks for leaving your 5 star review. I am pleased to hear Dobies resolved the problem you had promptly and that you were pleased with the way we dealt with things. It is great to know you are impressed with the service we provide and value your feedback. Kindest regards, Naomi, Dobies Customer Care.

Trusted Customer

Feefo Verified

4 years ago

Plants all good.

All plants arrived sooner than expected and were all healthy and are now growing really fast, just one thing though, none of them were labelled.

Megan

Dobies

4 years ago

This is wonderful to hear! We are grateful for the time you have taken to share your feedback with us, we are over the moon to hear you are happy with the service and products received. We are sorry to hear the items were not labeled and we will pass this feedback on to our warehouse team. Kindest regards, Meg. Dobies Customer Services.

nikki

Feefo Verified

Newport, South wales

4 years ago

What nikki said about Dobies:

Excellent value for money, great healthy plants

Great offer, plants arrived and they were excellent, nice and healthy and raring to go. I potted them on and they are doing really well

Megan

Dobies

4 years ago

This really is wonderful to hear, we are grateful for the time you have taken to share your review and we are pleased to hear you are happy with the quality of service and products received. Kindest regards, Meg. Dobies customer services.

Trusted Customer

Feefo Verified

4 years ago

stocking your garden

seemed pretty efficient, quick delivery, good communications and plants seem of a good standard - better than some suppliers

Megan

Dobies

4 years ago

We are over the moon to hear you are happy with the service and products received, thank you ever so much for taking the time to share your kind review with us. Kindest regards, Meg. Dobies customer services.

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