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Dobies Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,908 reviews

Diane Adams

Feefo Verified

4 years ago

What Diane Adams said about Dobies:

Service was as expected except for banana plant. This came several weeks later and I had to contact to establish why it had not been sent

Amy

Dobies

4 years ago

Thank you for your review. Sometimes live products take longer to be ready than originally anticipated and we apologise that you were not made aware of the delay. We appreciate your comments and will pass on your feedback. Kind Regards, Amy, Suttons Customer Care

Diane Adams

Feefo Verified

4 years ago

What Diane Adams said about Dobies:

Disappointed

Unfortunately the delivery took so long several of the plants had died. Dobies are however sending a replacement. I hope these will be better

Emily

Dobies

4 years ago

Thank you for taking the time to provide us with your feedback. We are so sorry to hear that you are not happy with the quality of plants received on this occasion, this is very disappointing and certainly not up to our high standards of quality. Customer satisfaction is one of the most important things we strive for, and we always want to hear from our customers if any problems occur with their products so our lovely customer care team can assist in any way they can, to ensure you are completely satisfied with your order. We are delighted to hear that our Customer care team were able to arrange a replacement for you and our confident these will be received in a better condition. We sincerely thank you for taking the time to share your thoughts with us and hope you will let us know how your replacement are received.

jill ray

Feefo Verified

4 years ago

What jill ray said about Dobies:

72 nice plug plants

Amy

Dobies

4 years ago

Thank you for your review. We are pleased to hear that your plugs were in good condition. Kind Regards, Amy, Suttons Customer Care

Grenville Salt

Feefo Verified

4 years ago

What Grenville Salt said about Dobies:

Quick and efficient service

Amy

Dobies

4 years ago

Thank you for your review. We are pleased to hear your are happy with the service received. Kind Regards, Amy, Dobies Customer Care

Ian Brett

Feefo Verified

4 years ago

What Ian Brett said about Dobies:

Good quality and really well packed so little damage to plants.

Very good, sent out when promised.

Amy

Dobies

4 years ago

Thank you for your review, we appreciate your comments. It is great to hear that you are happy with your order and that we kept you informed of delivery and despatch dates. It is always good to hear positive reviews and we pride ourselves in making sure your order is great quality and arrives as quickly as possible. Kind Regards, Amy, Dobies Customer Care

Beryl Rippon

Feefo Verified

4 years ago

What Beryl Rippon said about Dobies:

Good Service

Good service, will have to wait to see how the plants do.

Amy

Dobies

4 years ago

Thank you for your review. We are pleased to hear that you were happy with the service received and we are sure that you will be delighted with the results. Kind Regards, Amy, Dobies Customer Care

Kevin Egan

Feefo Verified

4 years ago

What Kevin Egan said about Dobies:

All plants in perfect condition ready to pot on

I would recommend dories every time

Amy

Dobies

4 years ago

Thank you for your wonderful review. It is great to hear that you are happy with your order. It is always good to hear positive reviews, and we pride ourselves in making sure your order arrives as quickly as possible and in good condition. We appreciate your recommendation. Kind Regards, Amy, Dobies Customer Care

D Bowsher

Feefo Verified

Manchester

4 years ago

What D Bowsher said about Dobies:

Everything from plugs to plants arrive in a good healthy condition and well packaged.

Amy

Dobies

4 years ago

Ms A D Titterton

Feefo Verified

4 years ago

What Ms A D Titterton said about Dobies:

excellent delivery on item ordered

Amy

Dobies

4 years ago

Thank you for your review. We are pleased to hear that you were happy with the speed of delivery, we appreciate your great feedback. Kind Regards, Amy, Dobies Customer Care

Jack Meatcher

Feefo Verified

Wokingham

4 years ago

What Jack Meatcher said about Dobies:

Will use Dobies again.

A progress enquiry was dealt with quickly and in a friendly way. Catalogue info was clear. Plant arrive when predicted

Amy

Dobies

4 years ago

Thank you for your review. We are pleased to hear that you found our Customer Service Team friendly and efficient and that you order arrived as expected. We appreciate your feedback. Kind Regards, Amy, Dobies Customer Care

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