Dobies Reviews

Thank you for your feedback. We are so sorry to hear your seeds did not perform how we would expect. This is certainly not the standard of quality we our proud to provide and although we have very stringent quality checks for our seeds, it sounds like we may need to investigate this further. We apologise for the disappointment this caused. Customer satisfaction is one of the most important things we strive for, and we always want to ensure our customers are happy with their order. Please contact our Customer care team who will be happy to offer a resolution for you regarding the germination issued you have experienced with the seeds.

Good Morning Darren. We are delighted that we could provide you with an excellent ordering experience with excellent service. We really do appreciate your comments and thank you for taking the time to provide us with such lovely feedback regarding our prices and delivery.

Thank you for taking the time to provide us with your feedback. Our plants are all grown with the utmost care and to the highest quality standards to be sent to you at the best stage of development for travelling and for you to grown on successfully. We are sure to include all estimated dispatch dates on our website and catalogue, so our customers are aware of the expected wait for each item, particularly if ordered outside of the season. We are sorry to hear that the Purple Bell Vine Rhodochiton 5 Postiplugs were not lost in transit to you. Our customer care team have arranged a replacement of these to be sent out for you as soon as the next crop is ready, which is estimated to be by the end of April. We are confident these will be received in prime condition and will provide you with a beautiful display.

Thank you for five stars and for taking the time to provide us with such lovely feedback. We are delighted that we could provide you with an excellent ordering experience with excellent service. This is what we aim for, and we are delighted to hear that your order was received safely and you are pleased with it. Thank you for taking the time to provide us with your feedback, it truly means the world to us!

Thank you for your review. We are pleased to hear that the plants were all packaged well, we are sorry that due to a longer than expected time in transit some of your petunias did not make it and we have emailed you to look into this further. We are happy that the geraniums faired better and we are sure these will go on to look great. Kind Regards, Amy, Suttons Customer Care

Thank you so much for your feedback amendment. We are delighted to hear we were able to assist you with your order issue and you were happy with the resolution offered. Customer satisfaction is one of the most important things we strive for, and we always want to ensure our customers are happy with their order. We truly appreciate your custom with us and hope you will shop with us again in the future.

Thank you for your review, we appreciate your comments. It is always good to hear positive reviews and we pride ourselves in making sure your order is of great quality and arrives as quickly as possible. Kind Regards, Amy, Dobies Customer Care

Thank you for your review. We are delighted that you are pleased with the quality of product received, we appreciate your great feedback. Kind Regards, Amy, Dobies Customer Care

Thank you for taking a moment to share your experience with us. Our team here at Dobies is committed to providing high-quality products and we are sorry that your experience was less than ideal due to transit damage. We always want to hear from our customers if any problems occur with their products and have a lovely customer service team who are always happy to assist in any way they can to ensure you are completely satisfied with your order. If you ever have issues with the condition of a product on arrival, please let us know and contact our customer services team, they will be happy to resolve any issues you may have.

Thank you for your review. We do apologise if you found the response defensive however we can see that replacements were arranged for you and we are sorry for the disappointment caused. Kind Regards, Amy, Dobies Customer Care

Thank you for your review, we appreciate your comments. It is great to hear that you are happy with your order and that we kept you informed of delivery and despatch dates. It is always good to hear positive reviews and we pride ourselves in making sure your order is great quality and arrives as quickly as possible. Kind Regards, Amy, Dobies Customer Care