Dobies Reviews

Thank you for your review. We sincerely apologise for the poor condition of plants on arrival, this is not the standard we strive to provide and we can only apologise for the disappointment caused. We have emailed you direct to resolve this for you. Kind Regards, Amy, Dobies Customer Care

Thank you for your wonderful review. It is great to hear that you are happy with your order. It is always good to hear positive reviews, and we pride ourselves in making sure your order arrives as quickly as possible and in good condition. Kind Regards, Amy, Dobies Customer Care

Thank you for taking the time to provide us with your feedback. We are so sorry to hear that you are not happy with the quality of plants received on this occasion, this is very disappointing and certainly not up to our high standards of quality. Customer satisfaction is one of the most important things we strive for, and we always want to hear from our customers if any problems occur with their products so our lovely customer care team can assist in any way they can, to ensure you are completely satisfied with your order. We are delighted to hear that our Customer care team were able to arrange a replacement for you and our confident these will be received in a better condition. We sincerely thank you for taking the time to share your thoughts with us and hope you will let us know how your replacement are received.

Thank you for your four-star review. We’re proud to deliver great value and quality to our customers and ensure to dispatch our plug plants at the best, optimal time to ensure they are received in a healthy condition ready for potting on. Our plug plants are packaged in this way to avoid damage from transit, but sadly on occasion the rigors of transit will be beyond that in which our packaging can protect. Usually our plants are so healthy they will bounce back from small amounts of damage. We would love to hear back from you once your plants have established themselves. Thank you for taking the time to provide us with your feedback.

Thank you for taking the time to provide us with your feedback. Our plants are all grown with the utmost care and to the highest quality standards to be sent to you at the best stage of development for travelling and for you to grown on successfully. We are sure to include all estimated dispatch dates on our website and catalogue, so our customers are aware of the expected wait for each item, particularly if ordered outside of the season. We are sorry to hear that you felt in the dark reagrindg the dispatch of your order. It is not every day that we receive feedback such as yours which provides us with constructive insight. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide and those that need improvement, and we will take your feedback onboard.

Thank you for taking a moment to share your experience with us Michael. We really appreciate your lovely feedback and are delighted that we could provide you with excellent service.

WOW! We really do appreciate your comments and thank you for taking the time to provide us with such lovely feedback. We are delighted that we could provide you with excellent service and your plants were received safely through transit. This is what we aim for, and we are delighted to hear that you are pleased with your order. Thank you for taking the time to provide us with your feedback, it truly means the world to us!

Thank you for your four-stars! We are delighted that we could provide you with an excellent ordering experience with excellent service. This is what we aim for, and we are delighted to hear that we are on the right track. Customer satisfaction is one of the most important things we strive for, and we always want to ensure our customers are happy with their order. Please contact our customer care team directly via phone, email or our website regarding your Busy Lizzies and they will be happy to assist you with a resolution.

Thank you for your great review! We are pleased to hear that you have been able to easily find what you were looking for and you felt our products were competitively priced. We appreciate your feedback. Kind Regards, Amy, Dobies Customer Care

Thank you for your great review! We are pleased to hear that you were happy with the service received and we look forward to your repeat custom. Kind Regards, Amy, Dobies Customer Care