The ease of ordering, and keeping me in touch with delivery was very good
Emily
Dobies
4 years ago
Thank you for taking the time to provide us with your feedback, it truly means the world to us! We are so happy that we were able provide you with an excellent ordering experience with excellent service. We thank you for you custom and hope you will use us again in the future for your gardening needs.
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Kevin Awcock
Feefo Verified
Birmingham
4 years ago
What Kevin Awcock said about Dobies:
Plants very poor quality plug plants despatched to soon out of 30 plants ended up with only six surviving.
Will not use dobies for plug plants again.
Emily
Dobies
4 years ago
Thank you for taking the time to provide us with your feedback. We are so sorry to hear that you are not happy with the quality of plants received on this occasion, this is very disappointing and certainly not up to our high standards of quality. Customer satisfaction is one of the most important things we strive for, and we always want to hear from our customers if any problems occur with their products so our lovely customer care team can assist in any way they can, to ensure you are completely satisfied with your order. We have contacted your directly to resolve this for you.
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Milly Langton
Feefo Verified
4 years ago
What Milly Langton said about Dobies:
Always good quality with first class service.
Would definitely recommend
Emily
Dobies
4 years ago
WOW! We really do appreciate your comments Milly, thank you for taking the time to provide us with such lovely feedback. We are delighted that we could provide you with an excellent ordering experience with excellent service. Thank you for taking the time to provide us with your feedback, it truly means the world to us! It’s our pleasure to serve customers like you. We hope you’ll visit us again soon. Have a wonderful day!
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RobD
Feefo Verified
Dorset
4 years ago
What RobD said about Dobies:
Great service, selection and delivery.
Received email for an offer. Searched and found the seeds from a large collection. Received a couple of days later. Really pleased.
Emily
Dobies
4 years ago
WOW! We really do appreciate your comments and thank you for taking the time to provide us with such lovely feedback. We are delighted that we could provide you with an excellent ordering experience with excellent service. This is what we aim for, and we are delighted to hear that we are on the right track. Thank you for taking the time to provide us with your feedback, it truly means the world to us!
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BRIAN NICHOLLS
Feefo Verified
4 years ago
What BRIAN NICHOLLS said about Dobies:
fairly satisfied with service and goods ordered.
Amy
Dobies
4 years ago
Thank you for your review. We appreciate your comments and pride ourselves on the speed of delivery and the quality of product delivered and it always good to receive positive feedback. Kind Regards, Amy, Dobies Customer Care
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vfj48
Feefo Verified
Swindon
4 years ago
What vfj48 said about Dobies:
You can't beat geraniums . . . . . .
When I received the geranium plug-plants that I had ordered a while ago, they were well packed and delivered at time stated. I was a bit disappointed that a few were quite tiny with only a couple of...
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Amy
Dobies
4 years ago
Thank you for your review. We are pleased to hear that your geraniums were delivered when expected and were well packaged. We are sorry that some of the plants were slightly smaller than expected, we hope that once settled and with some TLC they will thrive and provide an impressive display. Kind Regards, Amy, Dobies Customer Care
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Sandra Pope
Feefo Verified
4 years ago
What Sandra Pope said about Dobies:
Good Plants
Plants were very good-postage was bad. Not Dobies fault as it was down to the carriers.
Amy
Dobies
4 years ago
Thank you for your review. We are pleased to hear that your plants were in good condition. We are sorry to hear that the couriers let us down with their delivery but we hope that the plants did not suffer and go onto thrive. Kind Regards, Amy, Suttons Customer Care
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Heloise Hunt
Feefo Verified
4 years ago
What Heloise Hunt said about Dobies:
Only one of 11 seeds actually germinated.
Emily
Dobies
4 years ago
Thank you for your feedback Heloise. We are so sorry to hear your seeds did not perform how we would expect. This is certainly not the standard of quality we our proud to provide and although we have very stringent quality checks for our seeds, it sounds like we may need to investigate this further. We apologise for the disappointment this caused. Customer satisfaction is very important to us, and we always want to ensure our customers are happy with their products. Please contact our Customer care team who will be happy to offer a resolution for you regarding the germination issued you have experienced with the seeds. - Emily
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Alan Macdonald
Feefo Verified
4 years ago
What Alan Macdonald said about Dobies:
God quality
The quality of the items was very good unlikevlast year where I had to get a few refunds. Everything arrived in a reasonable time and in perfect condition.
Amy
Dobies
4 years ago
Thank you for your wonderful review. It is great to hear that you are happy with your order. It is always good to hear positive reviews, and we pride ourselves in making sure your order arrives as quickly as possible and in good condition and we are pleased that you have been impressed with the improvement in service received. Kind Regards, Amy, Dobies Customer Care
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Christine Sherrington
Feefo Verified
Greater Manchester
4 years ago
What Christine Sherrington said about Dobies:
Dobies customer view
I love Dobies their plants arrive healthy and ready for planting, I have used them for a few years now and I would recommend them to future customers. I have had a variety of plants from Dobies and...
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Amy
Dobies
4 years ago
Thank you for your wonderful review. It is great to hear that you are happy with your order. It is always good to hear positive reviews, and we pride ourselves in making sure your order arrives as quickly as possible and in good condition. Kind Regards, Amy, Dobies Customer Care
Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.