Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us and your plants arrived safely. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. It’s our pleasure to serve customers like you. We hope you’ll visit us again soon. Have a wonderful day!
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Trusted Customer
Feefo Verified
4 years ago
great
Great Plants, great service, great delivery and great offers
Emily
Dobies
4 years ago
WOW! We really do appreciate your comments and thank you for taking the time to provide us with such lovely feedback. We are delighted that we could provide you with an excellent ordering experience with excellent service. This is what we aim for, and we are delighted to hear that we are on the right track. Thank you for taking the time to provide us with your feedback, it truly means the world to us!
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Geraldine Grant
Feefo Verified
4 years ago
What Geraldine Grant said about Dobies:
Plants delivered well packed and protected . Not damaged , with planting
instructions.
Emily
Dobies
4 years ago
Thank you for taking the time to leave us such a fantastic review Geraldine! We're happy to hear that you loved doing business with us and your plants arrived safely. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We thank you for you custom and hope you will use us again in the future for your gardening needs.
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Susan Hallam
Feefo Verified
Barnsley
4 years ago
What Susan Hallam said about Dobies:
Delivery tracking not updated.
Order was dispatched 28/03(Monday) tracking said it was with the Royal Mail on Wednesday. As I was going away that day I arranged with neighbour to come in and pick it up when I got the email to say...
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Emily
Dobies
4 years ago
Thank you for taking a moment to share your experience with us. We’re proud to deliver great value and quality to our customers and ensure to dispatch our plug plants at the best, optimal time to ensure they are received in a healthy condition ready for potting on. Our plug plants are packaged and prepared specifically to avoid damage from transit, but sadly on occasion the plants may be affected by delays beyond our control. We apologise that your plants did not arrive in the condition we would expect and hope you‘ll give us chance to prove ourselves. We have contacted you directly to resolve this for you.
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Trusted Customer
Feefo Verified
4 years ago
Great plants, delivered when promised
Dobies communication was good, I was also able to track my delivery. Plants were well packaged and looked good.
Emily
Dobies
4 years ago
Wow! Thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to provide you with what you were looking for. We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track! It’s our pleasure to serve customers like you. We hope you’ll visit us again soon. Have a wonderful day!
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PETER DIXON
Feefo Verified
4 years ago
What PETER DIXON said about Dobies:
The plugs that I ordered were lost in the post and were immediately replaced. The replies to my emails were prompt and helpful.
Emily
Dobies
4 years ago
WOW! We really do appreciate your comments and thank you for taking the time to provide us with such lovely feedback. We are delighted that we could provide you with an excellent ordering experience with excellent service. This is what we aim for, and we are delighted to hear that we are on the right track. We are grateful you have given us chance to prove ourselves and hope your replacements reflect our usual high standards of quality.
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John Gilheany
Feefo Verified
Dunstable
4 years ago
What John Gilheany said about Dobies:
Everything arrived on time but your packaging still needs improvements.
Recommend- definitely
Delivery- on time
Plants - very good but your packaging still lets you down
Emily
Dobies
4 years ago
Thank you for taking the time to provide us with your feedback and for recommending us. It is not every day that we receive feedback such as yours which provides us with constructive insight. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide and those that need improvement, and we will take your feedback onboard. We sincerely thank you for taking the time to share your thoughts with us.
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Thomas Crone
Feefo Verified
Grangemouth
4 years ago
What Thomas Crone said about Dobies:
Excellent from ordering to delivery, plants in good condition on arrival
Emily
Dobies
4 years ago
We are delighted that we could provide you with an excellent ordering experience with excellent service. This is what we aim for, and we are delighted to hear that we are on the right track. Thank you for taking the time to provide us with your feedback Thomas, it truly means the world to us!
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YO
Yvonne Ollive
Feefo Verified
4 years ago
What Yvonne Ollive said about Dobies:
Very satisfied
Arrived well packed, with no damage to the plants
Emily
Dobies
4 years ago
Thank you for taking the time to provide us with your feedback, it truly means the world to us! We are so happy that we were able provide you with an excellent ordering experience with excellent service. We thank you for you custom and hope you will use us again in the future for your gardening needs.
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Trusted Customer
Feefo Verified
4 years ago
This order was a replacement for a previous purchase which clearly wasn't treated well by the carriers and arrived in very poor condition. Very few of the plants survived, but when I contacted...
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Emily
Dobies
4 years ago
Thank you for taking a moment to share your experience with us. Our team here at Dobies is committed to providing high-quality products and we are sorry that your experience was less than ideal initially. We are grateful you have given us chance to prove ourselves and we are happy to hear that you loved the repalcement plants received and these arrived safely. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.
Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.