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Dobies Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,912 reviews

Trusted Customer

Feefo Verified

4 years ago

Excellent plants

My order arrived on time in very good condition . Packaged very well . This order arrived with Royal Mail which seems to deliver my orders in better condition than other couriers .

Amy

Dobies

4 years ago

Thank you for your review. We are pleased to hear that your order arrived when expected and that the plants were in good condition. We appreciate your comments. Kind Regards, Amy, Dobies Customer Care

David Knighton

Feefo Verified

4 years ago

What David Knighton said about Dobies:

Watch them grow.

Very good.

Amy

Dobies

4 years ago

Thank you for your great review. We wish you all the best for the growing season! Kind Regards, Amy, Dobies Customer Care

Trusted Customer

Feefo Verified

4 years ago

The 1st lot of plants took 6 days to come and were yellow .and only 20 have maid it The 2nd lot took 4 days and all 72 are allright.

Amy

Dobies

4 years ago

Thank you for your review. We do apologise that one of your deliveries took longer than expected to be delivered causing some of them to arrive in poor condition. We are pleased to hear that the second delivery arrived in good condition. If you have concerns with an order received please contact our Customer Service Team direct who will look to resolve any issues for you. Kind Regards, Amy, Dobies Customer Care

barbara walker

Feefo Verified

4 years ago

What barbara walker said about Dobies:

good all round service

product arrived well packaged and good condition .Was notified when it would arrive good service

Amy

Dobies

4 years ago

Thank you for your review, we appreciate your comments. It is great to hear that you are happy with your order and that we kept you informed of delivery and despatch dates. It is always good to hear positive reviews and we pride ourselves in making sure your order is great quality and arrives as quickly as possible. Kind Regards, Amy, Dobies Customer Care

CLIVE BATTERSBY

Feefo Verified

GREAT BARR BIRMINGHAM

4 years ago

What CLIVE BATTERSBY said about Dobies:

YOUR SERVICE AS ALWAYS BEEN FIRST CLASS. AND I ALWAYS GET A FIRST CLASS SER

FIRST CLASS ,ALWAYS TOP QUAILITY PLANTS AND SERVICE

Amy

Dobies

4 years ago

Thank you for your review, we appreciate your comments. It is always good to hear positive reviews and we are pleased to hear you are happy with all aspects of the service received. Kind Regards, Amy, Dobies Customer Care

Trusted Customer

Feefo Verified

4 years ago

Excellent

Always excellent service and plug plants in good fresh condition as well as being very competitive

Amy

Dobies

4 years ago

Thank you for your great review! We pride ourselves in ensuring that our plants reach you in optimal condition and as quickly as possible and we are pleased to hear that you were happy with the service we provided. Kind Regards, Amy, Dobies Customer Care

Trusted Customer

Feefo Verified

4 years ago

Half good half dissapointed

Early brassica's very good - poppies not so good. Followrd instructions & still 'dead' like after two weeks.

Amy

Dobies

4 years ago

Thank you for your review. We are pleased to hear that you were happy with the brassicas received. We are sorry that you were disappointed with the poppies and that they did not survive despite following instruction, this is not what we would expect from our plants and we can only apologise. If you do ever have concerns with items on receipt you can always contact our Customer Service Team direct who will look to resolve any issues for you. Kind Regards, Amy, Dobies Customer Care

Trusted Customer

Feefo Verified

4 years ago

Reliable, good value, beautiful plants.

Rapid delivery of good value plants. I have used Dobies for years off/on when trying to sort out my messy small garden: Always great. Looking forward to lovely petunias and tons of geraniums (from...

Amy

Dobies

4 years ago

Thank you for your review. We are pleased to hear that you have been pleased with the value for money of the plants received and we are sure that the displays produced will be delightful. We appreciate your comments. Kind Regards, Amy, Dobies Customer Care

Peter Jones

Feefo Verified

4 years ago

What Peter Jones said about Dobies:

Plants disappointingly small

Greater transparency on the website of the size of plants at dispatch as opposed to their potential growth

Megan

Dobies

4 years ago

Thank you for your review, your feedback is appreciated. Unfortunately we are not able to advertise our plants in specific sizes as this will vary from season to season which is why we list them in pot size. Should you have any concerns with the plants received please do not hesitate to contact our customer care team via info@dobies.co.uk directly with your order information and we will be more than happy to help. Kindest regards, Meg.

Trusted Customer

Feefo Verified

4 years ago

I am happy to receive info. and offers

Excellent quality/packing

Amy

Dobies

4 years ago

Thank you for your great review. We are pleased to hear that you were delighted with the quality of the mulberry bushed received and that it was packaged well. We appreciate your feedback. Kind Regards, Amy, Dobies Customer Care

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