Rude customer service left table with painter decorator refuse to join.
Hannah Nielen-Groen
Cousins Furniture
9 years ago
Thank you for taking the time to leave us feedback. We do appreciate it.
We are sorry that you are unhappy with the standard of service received from our delivery team with regards to the assembly of your dining table and can only apologise for it not being assembled upon delivery.
Your comments have been passed along to the relevant people to ensure that this issue does not occur again in the future.
Once again, thank you for taking the time to leave us feedback.
Good traditional service. Not pushy , let us know they were there to help if we needed it . We were left to browse and felt comfortable in there Dudley store . When we did need more information on...
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Product reviews
Date of purchase: 10/20/2016
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Cousins Furniture:
Salesman was brilliant well informed and vet patient as it took us quiet a while to decide what we wanted. Nothing was to much trouble. But the follow up administration was a huge disappoint as they...
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Product reviews
Date of purchase: 09/10/2016
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Cousins Furniture:
The team, especially my sales rep, were absolutely excellent. There were a few hitches with delivery due to the difficulty of access in my property but the team went over and above in making sure I...
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Product reviews
Date of purchase: 10/30/2016
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Cousins Furniture:
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
