'Requires some build' that's what was listed in the shop what it should have said requires a carpenter who speaks French!! All the instructions were in French after 5 hours I rang a friend who is a...
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Hannah Nielen-Groen
Cousins Furniture
9 years ago
Thank you for taking the time to leave us feedback. It is appreciated.
We are very sorry that you received French instructions with your furniture and can only apologise for this. Your comments have been passed to our buyers to prevent this issue occurring in the future.
We hope that this experience will not deter you from shopping with us again in the future.Once again, thank you for taking the time to leave us feedback.
Product reviews
Date of purchase: 10/23/2016
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Trusted Customer
Feefo Verified
Dudley
9 years ago
What Trusted Customer said about Cousins Furniture:
Thank you for taking the time to leave us feedback. We do appreciate it.
We are sorry that there was a delay in the delivery of your cushions and can only apologise for this.
With regard to the quality of the cushions we are sorry that they are not as you had hoped they would be. These particular cushions are mainly for decoration as opposed to comfort. However, if you feel that the cushions are in any way faulty please do not hesitate to contact our customer services department on 01216652000 and they will be happy to help you.
Date of purchase: 08/22/2016
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Cousins Furniture:
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
