Costsaver Reviews

Thank you for being our guest.

Thank you for travelling with Costsaver and for sharing your feedback. We are pleased to hear that the Travel Director and local guides helped make your journey engaging and informative through their knowledge and passion for the destinations visited. It is also great to know that the local food tastings added a unique touch to your experience and allowed you to enjoy the culture in an authentic way. We appreciate your positive comments regarding the hotel service, evening entertainment and the opportunity to experience the history, culture and highlights of multiple cities and countries. It is encouraging to hear that the itinerary provided such a memorable introduction to the destinations visited. Thank you again for choosing Costsaver. We hope to welcome you on another adventure in the future.

Thank you for travelling with Costsaver and for taking the time to share such detailed feedback. We are sorry to hear that aspects of your tour did not meet your expectations, particularly in relation to pre-trip information, accommodation standards, breakfast offerings, and the balance and relevance of optional experiences. We also understand your concerns regarding clarity around timings, daily planning, and how activities are communicated by the Travel Director. Your comments about specific optional experiences and photo opportunities have been noted, as well as your wider feedback on the value and structure of optional excursions. We appreciate how important it is that guests feel informed in advance and confident in the choices available throughout the journey. Feedback such as yours is very valuable and has been shared with the relevant teams for careful review, as we continue working to improve both itinerary design and the information provided to guests before and during travel. We are grateful for your continued support of Costsaver and your honesty in highlighting where you feel improvements are needed.

Thank you for travelling with Costsaver and for taking the time to share your feedback. We appreciate your kind comments about the guides and are pleased to hear they contributed positively to your experience. We will be sure to share your feedback with the Travel Director, Coach Driver and local guide teams. At the same time, we are sorry to learn that the accommodation did not fully meet your expectations. We also understand your disappointment regarding optional experiences that may not proceed due to minimum participation requirements, as well as the long coach journeys involved in covering the itinerary. Your feedback has been shared with the relevant teams for review as we continue to enhance our guest experience. Thank you again for choosing Costsaver.

Thank you for being our guest.

Thank you for travelling with Costsaver and for taking the time to share your feedback. We are pleased to hear that your trip ran smoothly and that you were able to relax and enjoy the experience without having to worry about the arrangements. We appreciate your understanding that some days can be longer in order to include the highlights of the itinerary. It is especially encouraging to hear that the Travel Director's organisation, efficiency and sense of humour, together with the skill and calm professionalism of the Coach Driver, helped make your journey so memorable. Thank you again for travelling with Costsaver. We hope to welcome you on another tour in the future.

Thank you for travelling with Costsaver and for sharing your feedback. It is great to hear that your Travel Director helped make the trip so enjoyable and entertaining, and that she was able to quickly resolve the issue with your room, ensuring you were comfortable throughout your stay. We are also pleased that you found the coach modern and comfortable, and that the itinerary felt well balanced, with memorable highlights such as the glacier walk. We appreciate your understanding regarding weather and road-related changes, and it is good to hear that clear communication from your Travel Director helped manage these adjustments smoothly. Thank you again for travelling with us, and we hope to welcome you on another Costsaver adventure in the future.

Thank you for travelling with Costsaver and for sharing your feedback. It is great to hear that your Travel Director was knowledgeable, caring and supportive throughout the tour, and that your Coach Driver’s skill and assistance with luggage helped make your journey smoother. We are pleased you found the itinerary informative, educational and enjoyable, and that you had the opportunity to connect with fellow travellers along the way. We are very sorry to hear about your experience at The Gate Hotel, particularly regarding hygiene standards and service in the dining area. This is not the standard we expect, and your comments will be shared with the relevant teams and suppliers for review. Thank you again for taking the time to share your experience and for travelling with us.

Thank you for travelling with Costsaver and for sharing your feedback. It is great to hear that your Travel Director and Coach Driver have made such a positive impact on your experience and that the tour content has stood out as unique and engaging. We are especially pleased to know you felt well supported throughout, including with assistance on cobblestones and stairs, and that this helped you enjoy the journey more comfortably. It is also good to hear you have already recommended Costsaver to friends. Thank you again for your kind words while still on tour, and we hope the remainder of your trip continues to be just as enjoyable.