Costsaver Reviews

Thank you very much for taking the time to share your feedback. It is genuinely rewarding to learn that you found the tour excellent and that your Travel Director and Coach Driver made such a positive contribution to your journey. We are also pleased that the destinations proved so engaging and that the Local Guides impressed you with their expertise. We would warmly welcome the opportunity to host you again in the future.

Thank you very much for taking the time to share such a detailed and considered account of your tour. It is genuinely rewarding to learn that you enjoyed the journey and the places you visited, that you found the tour good value, and that your Travel Director made a favourable impression. We are sorry to learn that some aspects of the tour proved challenging. We appreciate that the amount of walking on certain Optional Excursions, the hotel standards, the room allocation involving stairs and the arrangements for luggage were difficult for you, and that clearer guidance in advance would have been valuable, particularly for senior guests. Your observations regarding the limited facilities and refreshments during the longer coach journeys are also well taken. We shall share your comments with our Operations Department so that the information provided to guests, and the arrangements made for those with mobility needs, may be reviewed. Thank you again for your candour, and we would warmly welcome the opportunity to host you again in the future.

Thank you very much for taking the time to share such a candid and thoughtful account of your tour. It is genuinely rewarding to learn that you found the experience interesting and insightful, and that your Travel Director and Coach Driver were so excellent. We are sorry to hear that the hotels in Croatia fell short of your expectations, and in particular that an unpleasant odour affected your room. This is not the standard we aim to provide, and we regret that it detracted from your enjoyment of such a beautiful country. We also appreciate your comments regarding the full-day excursion to Hvar, and your view that it did not represent good value. We shall share your feedback with our Operations Department so that these matters may be reviewed carefully. Thank you again for your candour, and we would warmly welcome the opportunity to host you again in the future.

Thank you very much for taking the time to share your feedback. We are sorry to learn that the hotels did not meet your expectations, and that you felt your Coach Driver and Travel Director were not sufficiently well informed about the routes and the opening hours of certain locations. Accurate preparation and reliable local knowledge are central to the service we aim to provide, and we regret that this was not evident throughout your journey. We shall share your comments with our Operations Department so that these matters may be reviewed carefully. Thank you again for your candour, and we hope to have the opportunity to offer you a more satisfactory experience in the future.

Thank you very much for taking the time to share such a detailed and positive account of your tour. It is genuinely rewarding to learn that you found the journey so worthwhile, and that the coach and hotels met with your approval despite the considerable distance covered in eight days. We are particularly pleased that your Travel Director was so attentive to guests' needs, informing you of the duration and difficulty of walks and identifying places to rest, and that your Coach Driver's skill and knowledge of alternative routes helped the itinerary to run smoothly. We are also glad to hear that the quality and experience of the Local Guides impressed you, and that the music on board added to your enjoyment. We would warmly welcome the opportunity to host you again in the future.

Thank you very much for taking the time to share such generous feedback. It is genuinely rewarding to learn that you found the tour both comfortable and good value, and that the Optional Excursions proved so engaging. We are also pleased that the pace of the itinerary suited you, with a sound balance of sightseeing, shopping and dining choices. We appreciate your recommendation, and we would warmly welcome the opportunity to host you again in the future.

Thank you very much for taking the time to share your feedback. We are sorry to learn that the tour did not allow sufficient time in certain cities, such as Mostar, to visit other key sites and museums, and that the guided elements felt limited, amounting to little more than an hour in each major city. We appreciate that a balance between structured sightseeing and time for independent exploration is important to many guests, and we regret that this was not achieved to your satisfaction. We shall share your comments with our Operations Department so that the allocation of time in each destination may be reviewed carefully. Thank you again for your candour, and we hope to have the opportunity to offer you a more fulfilling experience in the future.

Thank you very much for taking the time to share such generous feedback. It is genuinely rewarding to learn that your first experience of a guided tour proved so seamless, and that any initial apprehension gave way to a journey you found amazing. We are also pleased that your Travel Director's friendliness and knowledge, together with the quality of the coach and the cleanliness and comfort of the hotels, contributed so much to your enjoyment. We would warmly welcome the opportunity to host you again in the future.