Costsaver Reviews

Thank you for travelling with Costsaver and for sharing your feedback. We are pleased to read your kind comments about the Travel Director and Coach Driver, and that the itinerary gave you a good overview of the variety of French cities and towns, supported by interesting and relevant commentary from the Travel Director and local guides. We appreciate your feedback regarding the busy pace of the tour and your suggestion that a couple of additional nights would have enhanced the experience. Your comments have been noted and will be shared with the relevant teams for consideration. We are glad to read that the trip has inspired future travel and that you would consider taking the tour again.

Thank you for travelling with Costsaver and for sharing such detailed feedback. We are pleased to read your kind comments about the Travel Director and Coach Driver, and that they were polite, efficient, and supportive throughout your journey, helping to create a positive atmosphere for the group. We are sorry to read that aspects of the accommodation, dining experiences, and the pace of the itinerary did not fully meet your expectations. Your comments regarding the balance of destinations, time spent in key locations, and the consistency of hotel standards are appreciated and will be shared with the relevant teams for review. We also note your suggestions regarding optional hotel upgrades and porterage services. Feedback such as this is valuable in helping us understand where additional flexibility may enhance the guest experience. We are grateful that, overall, you enjoyed your time and the camaraderie within the group, and we appreciate you taking the time to share your thoughts with us.

Thank you for travelling with Costsaver and for taking the time to share your feedback. We are pleased to read that the Travel Director was knowledgeable and kind, and that the tour ran smoothly throughout. It is also good to read that you enjoyed the stop at the farm and the boat ride, which sound like memorable highlights of your journey. We are grateful for your feedback and hope to welcome you on another Costsaver tour in the future.

Thank you for travelling with Costsaver and for sharing such detailed feedback. We are pleased to read that you enjoyed the itinerary, the coach experience, and the Rocky Mountaineer journey. We are sorry to read that aspects of the accommodation and service did not meet your expectations, particularly regarding hotel locations, meal arrangements, and the handling of your time in Banff. We also regret the issues you experienced with scheduling and coordination on the day, which impacted your time at Sulphur Mountain. Your comments regarding hotel selection, inclusions, and on tour organisation have been noted and will be reviewed with the relevant teams, including our Travel Director operations, to help improve future guest experience. We appreciate you taking the time to share this, as it is important in helping us refine our service.

Thank you for travelling with Costsaver and for sharing your feedback. We are pleased to read that you found the Travel Director friendly and informative, and that you were able to learn more about the history and destinations visited. It is also good to know that the Coach Driver provided a comfortable journey and that the touring style made it easier for you to enjoy each location without having to plan the details yourself.

Thank you for travelling with Costsaver and for sharing your feedback. We are pleased to read that overall, your trip went well. We are sorry to read that your request for a larger bed was not accommodated at some hotels, which is disappointing when travelling as a couple. Your comments have been noted, and we appreciate you bringing this to our attention so it can be reviewed with our hotel partners.

Thank you for travelling with Costsaver and for taking the time to share your feedback. We are pleased to read that you enjoyed the itinerary and that it covered all the key highlights, along with some additional experiences along the way. We are grateful for your feedback and hope to welcome you on another Costsaver tour in the future.

We are pleased to read that you enjoyed the easy pace of the tour, the natural beauty, the insightful history of the indigenous people, and the comfort of the coach, including the onboard WiFi and regular comfort stops. We are sorry to read your concerns regarding hotel accessibility and location. We understand how important it is that hotels have lifts and that guests are able to manage luggage with ease. We also appreciate your comments about the benefit of hotels being located where food options are more readily available. Your feedback will be shared with the relevant teams for review as we continue to improve the overall guest experience. Thank you again for your feedback and for choosing to travel with Costsaver.

Thank you for travelling with Costsaver and for taking the time to share your feedback. We are sorry to read that aspects of your experience did not meet your expectations. We appreciate your comments regarding communication and your suggestion about name tags, which could help guests become more familiar with one another during the tour. We are particularly concerned to read your comments regarding support for guests with disabilities and the optional experiences that could not be participated in. We understand your frustration and recognise the importance of ensuring all guests are treated fairly and receive appropriate support throughout their journey. Thank you for bringing these matters to our attention. Your feedback will be shared with the relevant teams for review as we continue to improve the guest experience.

Thank you for travelling with Costsaver and for taking the time to share your feedback. We are pleased to read that you found the Coach Driver and coach experience to be a positive part of your journey. At the same time, we are sorry to read that certain aspects of the tour did not meet your expectations. We understand your concerns regarding the optional experiences, particularly where alternative arrangements felt limited. We also appreciate your comments about the length of some travel days, hotel standards and locations, as well as the quality of some included meals. Your feedback is important to us and will be shared with the relevant teams for review as we continue to enhance the guest experience. Thank you again for your honest feedback and for choosing to travel with Costsaver.