Costsaver Reviews

Thank you for travelling with Costsaver and for taking the time to share your feedback. We are pleased to read that you enjoyed the itinerary and that it covered all the key highlights, along with some additional experiences along the way. We are grateful for your feedback and hope to welcome you on another Costsaver tour in the future.

We are pleased to read that you enjoyed the easy pace of the tour, the natural beauty, the insightful history of the indigenous people, and the comfort of the coach, including the onboard WiFi and regular comfort stops. We are sorry to read your concerns regarding hotel accessibility and location. We understand how important it is that hotels have lifts and that guests are able to manage luggage with ease. We also appreciate your comments about the benefit of hotels being located where food options are more readily available. Your feedback will be shared with the relevant teams for review as we continue to improve the overall guest experience. Thank you again for your feedback and for choosing to travel with Costsaver.

Thank you for travelling with Costsaver and for taking the time to share your feedback. We are sorry to read that aspects of your experience did not meet your expectations. We appreciate your comments regarding communication and your suggestion about name tags, which could help guests become more familiar with one another during the tour. We are particularly concerned to read your comments regarding support for guests with disabilities and the optional experiences that could not be participated in. We understand your frustration and recognise the importance of ensuring all guests are treated fairly and receive appropriate support throughout their journey. Thank you for bringing these matters to our attention. Your feedback will be shared with the relevant teams for review as we continue to improve the guest experience.

Thank you for travelling with Costsaver and for taking the time to share your feedback. We are pleased to read that you found the Coach Driver and coach experience to be a positive part of your journey. At the same time, we are sorry to read that certain aspects of the tour did not meet your expectations. We understand your concerns regarding the optional experiences, particularly where alternative arrangements felt limited. We also appreciate your comments about the length of some travel days, hotel standards and locations, as well as the quality of some included meals. Your feedback is important to us and will be shared with the relevant teams for review as we continue to enhance the guest experience. Thank you again for your honest feedback and for choosing to travel with Costsaver.

We are pleased to read that you found the coach to be excellent and appreciate your recognition of the value provided by the Local Specialists’ knowledge. At the same time, we are sorry to read that the pace of the tour sometimes felt too fast and that the choice of stop locations did not meet your expectations. We understand your preference for breaks in more scenic or authentic settings and for more varied dining experiences throughout the journey. We also appreciate your comments regarding the hotel in Assisi and regret that it did not meet your expectations. Feedback such as yours is important and will be shared with the relevant teams for review as we continually work to improve the guest experience. Thank you again for your feedback and for choosing to travel with Costsaver.

We are pleased to read that the Coach Driver, Travel Director, Local Specialists, hotel staff and most restaurant teams contributed positively to your journey. It is also good to know that you enjoyed the comfort of the coach and appreciated the additional space, as well as the wide range of activities included in the itinerary. At the same time, we are sorry to read that some aspects of the hotel locations and cleanliness did not meet your expectations. We understand how important these elements are to the overall travel experience, particularly on a busy touring itinerary, and your comments will be shared with the relevant teams for review. Thank you again for your feedback and for choosing to travel with Costsaver.

Thank you for travelling with Costsaver and for taking the time to share your feedback. It is pleasing to read that you enjoyed the places visited and appreciated the history and the informative commentary provided by the Travel Director. We are sorry to read that the final hotel in Split was not ideally located and appreciate you bringing this to our attention. Your comments regarding the HA Hotel will be noted for future consideration. We are grateful for your support and hope to welcome you on another tour in the future.

Thank you for travelling with Costsaver and for taking the time to share your feedback. We are sorry to read about the concerns you experienced on arrival, including the absence of a representative at the airport and the lack of transport to your hotel. As a general note, airport transfers are not included as part of the standard tour package, and we are sorry if this was not made clear during the booking process. We also read your comments regarding the hotels used on your tour, including their locations and overall standard. Your feedback regarding potential improvements and upgrades is appreciated and will be taken into consideration for future planning. We are grateful for your continued support and hope to have the opportunity to welcome you on another Costsaver tour in the future.

Thank you for travelling with Costsaver and for taking the time to share your feedback. We are pleased to read that you enjoyed the Spectacular Canyons and National Parks ending in Rapid City and that the variety of parks and scenery made the journey so memorable. It is also great to read your kind comments about the Travel Director, whose knowledge and commentary clearly added so much to your experience. We appreciate your support and hope to welcome you on another Costsaver tour when you are ready to plan your next adventure.

Thank you for travelling with Costsaver and for taking the time to share your feedback. We are pleased to read that you found the service and Coach Driver excellent, and that the Travel Director was knowledgeable and supportive throughout the journey. We are sorry to read that other aspects of the tour did not meet your expectations, including the balance of free time, the amount of travel, and the hotel standards. We also regret the issues you experienced with air conditioning and the changes to accommodation, and we understand how disappointing this would have been. Your comments regarding dining options and greater flexibility with meals have also been noted. We appreciate your feedback as it helps us review and improve the overall tour experience.