Costsaver Reviews

Thank you for travelling with Costsaver and for taking the time to share your detailed feedback. We are pleased to read that you enjoyed the service provided throughout your journey. Your kind comments regarding the Travel Director, Coach Driver, local specialists, hotel staff and the comfort of the coach are greatly appreciated, and we will ensure your recognition is shared with the team. We also appreciate your balanced feedback regarding the hotels, particularly the challenges posed by some locations being further from city centres. We are sorry to read that the pace of the itinerary did not fully meet your expectations and that you would have preferred more time to explore certain destinations independently. Your comments regarding the time spent in Morocco, the structure of some optional experiences and the overall value of these excursions have been noted and will be shared with the relevant teams for review. Thank you again for your valuable insights. Guest feedback plays an important role in helping us enhance the travel experience we provide.

Thank you for travelling with Costsaver and for sharing your feedback. We are pleased to read that you enjoyed the itinerary and appreciated the historical insights and information provided throughout the journey. We also appreciate your kind comments regarding the Coach Driver's professionalism and skills. We value your feedback regarding the pace of the tour. We understand that frequent one night stays can make packing and unpacking more demanding, and that additional time in certain destinations would allow for a more relaxed experience and greater opportunities for independent shopping and exploration. Thank you again for your valuable comments. We appreciate your feedback and will share your observations with the relevant teams for review.

Thank you for travelling with Costsaver and for sharing your feedback. We are pleased to read that the arrangements, including transportation, hotel accommodation, and the support of the Travel Director and Coach Driver, helped make your journey worthwhile and well organised. We appreciate your comments regarding the busy nature of the Japan Discovery itinerary and are glad it was managed smoothly throughout.

Thank you for travelling with Costsaver and for sharing your feedback. We are pleased to read your kind comments about the Travel Director and Coach Driver, and that the itinerary gave you a good overview of the variety of French cities and towns, supported by interesting and relevant commentary from the Travel Director and local guides. We appreciate your feedback regarding the busy pace of the tour and your suggestion that a couple of additional nights would have enhanced the experience. Your comments have been noted and will be shared with the relevant teams for consideration. We are glad to read that the trip has inspired future travel and that you would consider taking the tour again.

Thank you for travelling with Costsaver and for sharing such detailed feedback. We are pleased to read your kind comments about the Travel Director and Coach Driver, and that they were polite, efficient, and supportive throughout your journey, helping to create a positive atmosphere for the group. We are sorry to read that aspects of the accommodation, dining experiences, and the pace of the itinerary did not fully meet your expectations. Your comments regarding the balance of destinations, time spent in key locations, and the consistency of hotel standards are appreciated and will be shared with the relevant teams for review. We also note your suggestions regarding optional hotel upgrades and porterage services. Feedback such as this is valuable in helping us understand where additional flexibility may enhance the guest experience. We are grateful that, overall, you enjoyed your time and the camaraderie within the group, and we appreciate you taking the time to share your thoughts with us.

Thank you for travelling with Costsaver and for taking the time to share your feedback. We are pleased to read that the Travel Director was knowledgeable and kind, and that the tour ran smoothly throughout. It is also good to read that you enjoyed the stop at the farm and the boat ride, which sound like memorable highlights of your journey. We are grateful for your feedback and hope to welcome you on another Costsaver tour in the future.

Thank you for travelling with Costsaver and for sharing such detailed feedback. We are pleased to read that you enjoyed the itinerary, the coach experience, and the Rocky Mountaineer journey. We are sorry to read that aspects of the accommodation and service did not meet your expectations, particularly regarding hotel locations, meal arrangements, and the handling of your time in Banff. We also regret the issues you experienced with scheduling and coordination on the day, which impacted your time at Sulphur Mountain. Your comments regarding hotel selection, inclusions, and on tour organisation have been noted and will be reviewed with the relevant teams, including our Travel Director operations, to help improve future guest experience. We appreciate you taking the time to share this, as it is important in helping us refine our service.

Thank you for travelling with Costsaver and for sharing your feedback. We are pleased to read that you found the Travel Director friendly and informative, and that you were able to learn more about the history and destinations visited. It is also good to know that the Coach Driver provided a comfortable journey and that the touring style made it easier for you to enjoy each location without having to plan the details yourself.

Thank you for travelling with Costsaver and for sharing your feedback. We are pleased to read that overall, your trip went well. We are sorry to read that your request for a larger bed was not accommodated at some hotels, which is disappointing when travelling as a couple. Your comments have been noted, and we appreciate you bringing this to our attention so it can be reviewed with our hotel partners.