Costsaver Reviews

Thank you for travelling with Costsaver and for taking the time to share your feedback. We are pleased to read that your family enjoyed your European tour and that the itinerary covering London, Paris, Switzerland, Venice, Florence and Rome created lasting memories. We are especially pleased to read your kind comments about the Travel Director, whose knowledge, professionalism, organisation and care enhanced your journey, and the Coach Driver, whose skill and professionalism ensured you travelled safely and comfortably throughout. We appreciate your recommendation and are grateful that the experience provided such special memories for your family.

Thank you for taking the time to share your feedback following your tour with Costsaver. We are sorry to read about your experience regarding your halal dietary requirements and the confusion between the information provided at booking and what was available during your trip. We understand how important it is for dietary needs to be clearly communicated and properly supported, and we regret that this was not your experience. We appreciate you raising the steps you took both before and during the tour with the Travel Director, as well as your discussions with hotels. This has been noted and will be reviewed further to help improve communication and consistency with our partners. Your comments are important, and we are grateful you brought them to our attention.

Thank you for travelling with Costsaver and for sharing your feedback. We are sorry to read about the inconvenience you experienced on arrival in Canada regarding the payment process for optional experiences. We understand how unexpected this would have been, particularly in relation to your Cash Passport card, and we appreciate you highlighting this. Your comments regarding the range of optional experiences have also been noted. Feedback such as yours is valuable and will be shared with the relevant teams, including the Travel Director, for review when considering future improvements. Thank you again for taking the time to share your thoughts.

Thank you for travelling with Costsaver and for sharing your feedback. We are pleased to read that you felt the tour offered good value for money and that you were able to see so much within a short space of time. It is also good to read that the Travel Director and Coach Driver took great care of you throughout the journey. We are glad the itinerary allowed a good balance of sightseeing and free time to explore, shop, and enjoy local cuisine, and that you found the hotels and staff to be welcoming. Thank you again for taking the time to share your thoughts.

Thank you for travelling with Costsaver and for sharing your feedback with us. We are grateful to read your suggestions regarding the experience on tour. Your comments about the local guides personalising the experience, providing water on the coach, seating arrangements, and the standard of hotel amenities have all been noted. We understand how these elements can influence overall comfort and enjoyment, and we are sorry that aspects of your trip did not fully meet your expectations. Your feedback has been shared with the relevant teams, including the Travel Director and our operations partners, for further review. Thank you again for taking the time to share your thoughts, as they help us to improve future experiences.

Thank you for travelling with Costsaver and for sharing your feedback. We are pleased to read that you found the tour well prepared and a good option for first time travellers. It is encouraging to know the experience met your expectations and provided a helpful introduction to travelling in this way. Your comments are appreciated and will be shared with the Travel Director and Coach Driver. Thank you again for taking the time to share your thoughts.

Thank you for travelling with Costsaver and for sharing your feedback. We are pleased to read that the Travel Director provided an excellent service and that the Coach Driver ensured you travelled safely and were well supported at each stop. It is also good to read that the hotel staff did their best to assist with any issues, and that you enjoyed the breakfast at the historic hotel in Flagstaff as well as the cocktail party. We appreciate your comment regarding the time spent at Zion and understand your perspective. Your feedback has been noted and will be shared with the relevant teams for consideration. Thank you again for taking the time to share your thoughts.

Thank you for travelling with Costsaver and for sharing your feedback on your Italian tour. We are pleased to read that you found the Coach Driver to be safe, polite and helpful, and that the Travel Director provided an experienced, knowledgeable and engaging approach throughout your journey. It is also good to read that the itinerary allowed you to see and experience so much of Italy within the time available. We appreciate your observations regarding the hotel standards and room sizes. We understand that expectations can vary when travelling internationally, and your comments have been noted for review with our accommodation partners. Thank you again for taking the time to share your thoughts.

Thank you for travelling with Costsaver and for sharing your feedback. We are pleased to read that you enjoyed an efficient and educational way of seeing so many top sites, and that the Travel Director and local guides provided engaging and informative historical insights throughout your journey. It is also good to read that the itinerary offered meaningful experiences at each stop, and that the hotels exceeded your expectations. We are glad the coach provided a comfortable way to travel between destinations. Thank you again for taking the time to share your thoughts.