We Like about the trip was that *personal info removed by Feefo* was very organized , personal to each one of us, very polite to each other. What makes this happen our director ,bus driver and the he...
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Kim Devereux
Costsaver
3 months ago
Thank you for travelling with Costsaver and for taking the time to share your feedback.
We are pleased to read that your Travel Director's organisation, professionalism and personal approach made such a positive impression throughout your journey. It is also encouraging to know that your Coach Driver and your fellow travellers contributed to making the experience so memorable.
We are grateful for your comments about the itinerary updates and the use of WhatsApp to keep everyone informed throughout the tour. It is pleasing to know that these communications helped you feel well informed and enhanced your overall experience.
Thank you again for sharing your experience, and we hope to welcome you on another Costsaver journey in the future.
Date of purchase: 06/05/2026
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Trevor Rodenberger
Feefo Verified
3 months ago
What Trevor Rodenberger said about Costsaver:
*personal info removed by Feefo* were both great!
Product reviews
Kim Devereux
Costsaver
3 months ago
Thank you for travelling with Costsaver and for taking the time to share your feedback.
We are pleased to read that your Travel Director and Coach Driver made such a positive contribution to your journey through their professionalism and support.
We are sorry to read that the exceptional heat and the lack of air conditioning at some of the hotels affected your comfort. We understand how challenging this would have been, particularly after a full day of sightseeing. Your comments will be shared with the relevant teams as part of our ongoing review of the guest experience.
Thank you again for sharing your experience, and we hope to welcome you on another Costsaver journey in the future.
This trip was well organized and with excellent tour director made this trip excellent. plus, great bus driver as well.
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Mantombi
Costsaver
3 months ago
Thank you for sharing your experience. We appreciate your kind comments about the well-organised itinerary and the professionalism of both the Travel Director and the Coach Driver. It is encouraging to hear that the tour delivered on its promise while maintaining a comfortable pace and providing an enjoyable way to explore the highlights of the UK. We are pleased that your journey was such a memorable one.
Date of purchase: 06/12/2026
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Trusted Customer
Feefo Verified
3 months ago
The Costsaver personnel are very helpful and knowledgeable.
Product reviews
Mantombi
Costsaver
3 months ago
Thank you for sharing your feedback. We appreciate your kind comments about the helpful and knowledgeable support provided by our on-the-road team, and we are pleased to hear that you were satisfied with your trip overall. We are, however, sorry to learn of the frustration caused by not receiving the requested brochure despite several enquiries. Your feedback is important to us, and we value your bringing this matter to our attention.
They have the best tour guides and drivers. Every thing is always so greatly planned out. We have traveled with Trafalgar/Costsaver many times. We will only consider any future trips using them....
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Mantombi
Costsaver
3 months ago
Thank you for sharing your experience. We appreciate your continued loyalty and your kind comments about the excellent planning, knowledgeable Travel Director, skilled Coach Drivers, and memorable dining experiences. It is especially rewarding to hear that you enjoyed the tour so much that you chose to experience it again. We are pleased that the itinerary, local insights, and unique experiences combined to create another memorable journey.
Drivers are very experienced. Guides are very knowledgeable about the various locations. Enjoyed the history.
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Mantombi
Costsaver
3 months ago
Thank you for sharing your experience. We appreciate your kind comments about the expertise of the Coach Drivers and the knowledge of the Travel Director throughout your journey. It is encouraging to hear that you enjoyed learning about the region’s rich history while exploring Scandinavia. We hope your travels provided many memorable experiences and lasting impressions.
Tour guide and driver good. Switching accommodation's at the last minute to horrible hotels is unacceptable. Sneaky practices and I would not recommend. Flooding room and broken A/C. A nightmare.
Product reviews
Mantombi
Costsaver
3 months ago
Thank you for sharing your feedback. We appreciate your positive comments about the Travel Director and Coach Driver and their efforts throughout your journey. We are, however, sorry to learn that the accommodation changes, hotel conditions, and arrangements during periods of extreme heat did not meet your expectations. Your comments are important to us, and we value you taking the time to share them as we continually review and enhance our travel experiences.
The tour was gruelling with long days on the road (almost 3,000 miles travelled in total) but absolutely worthwhile. The National Parks and canyons were incredible and the wildlife stunning. Our Tour...
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Mantombi
Costsaver
3 months ago
Thank you for sharing your feedback. We appreciate your kind comments about the exceptional scenery, wildlife, and National Parks featured throughout the tour. It is especially encouraging to hear that the Travel Director’s knowledge, humour, and dedication enhanced your experience. We also value your observations regarding the length of travel days and the standard of some accommodations, as feedback such as yours helps us continue to review and improve our travel experiences.
Our Travel Director, coach driver, and local specialists were outstanding. They were friendly, knowledgeable, organized, and truly made the tour enjoyable. Their professionalism and care were the...
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Kim Devereux
Costsaver
3 months ago
Thank you for travelling with Costsaver and for taking the time to share your thoughtful feedback.
We are pleased to read that your Travel Director, Coach Driver and Local Specialists made such a positive impression through their professionalism, knowledge and care. It is encouraging to know they were a highlight of your journey and contributed to an enjoyable experience.
We are sorry to read that the high temperatures and lack of air conditioning at several hotels affected your comfort and ability to rest. We appreciate your suggestion to provide clearer information in advance when accommodation does not offer air conditioning, as this would help guests prepare and set appropriate expectations. Your comments will be shared with the relevant teams for review.
We also appreciate your understanding of the fast-paced nature of the itinerary and are pleased to read that you felt it allowed you to experience a wide variety of destinations within the available time.
Thank you again for sharing your experience, and we hope to welcome you on another Costsaver journey in the future.
Explicit and timely pre tour email communications by a British Costsaver representative and the Travel Director and throughout the entire tour, messages were detailed and clear. Excellent Travel...
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Kim Devereux
Costsaver
3 months ago
Thank you for travelling with Costsaver and for taking the time to share your detailed feedback.
We are pleased to read that you found the pre tour communications clear and informative and that your Travel Director and Coach Driver contributed so positively to your journey through their professionalism, knowledge and dedication.
We also appreciate your comments regarding the Optional Experiences and overall trip costs. We understand your concerns about the additional expense and that, at times, you felt these experiences were necessary to make the most of the itinerary, particularly when hotels were located outside the city centre. We also regret that some coach seats were uncomfortable and that you would have preferred more included sightseeing, activities and meals. Your feedback will be shared with our Product Development and Operations teams as they continue to review and enhance our tours.
Thank you again for sharing your experience. Your comments are greatly appreciated and will help us as we continue to improve our guest experience.
Lasting travel memories don’t have to cost the earth. Our value tours cover all the essentials, while providing you the building blocks to tailor your dream holiday.
With quality transport, accommodation, city tours and plenty of meals included, you’re then able to tailor your trip with our selection of hand-crafted Optional Experiences – or simply uncover each destination your way.
That’s the Costsaver way.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Lasting travel memories don’t have to cost the earth. Our value tours cover all the essentials, while providing you the building blocks to tailor your dream holiday.
With quality transport, accommodation, city tours and plenty of meals included, you’re then able to tailor your trip with our selection of hand-crafted Optional Experiences – or simply uncover each destination your way.
That’s the Costsaver way.