Costsaver Reviews

Thank you very much for taking the time to share your feedback. It is genuinely rewarding to learn that you found the service excellent and that the tour provided such a great experience. We shall be sure to pass on your kind words to the on-the-road team, and we would warmly welcome the opportunity to host you again in the future.

Thank you very much for taking the time to share your feedback. It is genuinely rewarding to learn that you had such a great time, and that your Travel Director and Coach Driver made such a positive contribution to your journey. We are also pleased that the itinerary allowed you to see so many of the sights you had hoped to visit. We are sorry that some of the hotels were located some distance from the city centres, and we shall share your comments with our Operations Department so that hotel locations may be reviewed carefully. Thank you again for your feedback, and we would warmly welcome the opportunity to host you again in the future.

Thank you for taking the time to share your feedback. We are sorry to learn that the itinerary you experienced differed from the one originally described to you, and we regret that you have not yet received a reply to your earlier message. We can confirm that we have received your email, and we are working on it. We appreciate your patience, and we shall ensure that your concerns are followed up on and acknowledged. Thank you again for bringing this to our attention, and we hope to have the opportunity to offer you a more satisfactory experience in the future.

Thank you for this excellent rating. We are pleased that it reflects a positive experience, and we appreciate you taking the time to leave your feedback.

Thank you for taking the time to share your feedback. We are sorry to learn that you were stranded at the airport when flights were grounded and Heathrow was closed, and that you did not feel adequately supported when you asked to join the next departure. We appreciate how stressful and disappointing this must have been, and we regret that our assistance fell short of what you expected at such a difficult moment. We shall share your comments with our Operations Department so that the support offered to guests affected by disruption of this kind may be reviewed carefully. We are pleased, at least, that your Travel Agent was able to help you find an alternative arrangement. Thank you again for bringing this to our attention, and we hope to have the opportunity to offer you a better experience in the future.

Thank you very much for taking the time to share your feedback. It is genuinely rewarding to learn that you found the tour to be such good value, and that the coach and your Travel Director both made a positive contribution to your journey. We would warmly welcome the opportunity to host you again in the future.

Thank you very much for taking the time to share such a clear and thoughtful account of your Yangtze River cruise tour. It is genuinely rewarding to learn that you found the experience comprehensive and satisfying, and that your Travel Director's knowledge, together with the additional recommendations on sights, culture and food, enriched the journey so considerably. We are also pleased that you found the tour well organised and comfortably paced, without any sense of being rushed. We appreciate your remarks that most of the hotels were well located, with shops and restaurants nearby for exploring during your free time. We are sorry that one property was somewhat out of the way and isolated, and we shall share this observation with our Operations Department so that hotel locations may be reviewed carefully. We shall also be sure to pass on your kind words to the colleague concerned, and we would warmly welcome the opportunity to host you again in the future.

Thank you very much for taking the time to share your feedback. It is genuinely rewarding to learn that you found your Travel Director both knowledgeable and helpful, and that this made a positive contribution to your journey. We would warmly welcome the opportunity to host you again in the future.

Thank you very much for taking the time to share your feedback. It is genuinely rewarding to learn that you found the tour well organised and entirely seamless, and that you saw everything that had been advertised. We are also pleased that your Travel Director's experience and knowledge made such a positive contribution to your journey. We are sorry that one or two of the hotels did not meet your expectations, and we shall share your comments with our Operations Department so that the properties concerned may be reviewed carefully. We would warmly welcome the opportunity to host you again in the future.