Well what can I say. Ordered 3 pair.
I got hubby to try a pair on and when I knew they were suitable, I washed them, only to find when hanging on the line, that one pair of bottoms was size small. I...
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Karen
Chums
2 months ago
Thanks for your feedback. It's very disappointing to hear of the issues encountered with this latest order. We have contacted you directly via email with more information regarding this review. Hopefully this will rectify any issues raised here, and we look forward to hearing from you.
Product reviews
Karen
Chums
2 months ago
Thanks for your feedback. It's very disappointing to hear of the issues encountered with this latest order. We have contacted you directly via email with more information regarding this review. Hopefully this will rectify any issues raised here, and we look forward to hearing from you.
First class, I’m very pleased with the customer service and general service.
I had to return an item, the return process was easy enough and I received a full refund a few days after the return.
Sohith
Chums
2 months ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Product reviews
Karen
Chums
2 months ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I will address your comments with our quality assurance and buying teams for review. I can see that both the return and refund have been processed for you, and the amount credited back to the original form of payment. If you need any further help please contact us.
We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.
Product reviews
Sohith
Chums
2 months ago
We’d like to thank you again for taking the time to write this review about the item received. All feedback is highly appreciated, as it enables us here at Chums to further develop our products and services.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.