How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Chums Reviews

Displaying all 138,350 reviews

Trusted Customer

Feefo Verified

2 months ago

Quick and efficient

Sohith

Chums

2 months ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 07/20/2026

Trusted Customer

Feefo Verified

2 months ago

Really good

Sohith

Chums

2 months ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Product reviews

Date of purchase: 07/20/2026

Mr Neil Peck

Feefo Verified

GBR

2 months ago

What Mr Neil Peck said about Chums:

Wide fit Trainers.

All good, no problems with product quality and delivery.

Sohith

Chums

2 months ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Product reviews

Date of purchase: 07/15/2026

Trusted Customer

Feefo Verified

2 months ago

Nice and dry.

Excellent

Sohith

Chums

2 months ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 07/20/2026

Trusted Customer

Feefo Verified

2 months ago

Arrived quickly and return process was easy.

Sohith

Chums

2 months ago

Thank you for shopping with Chums, we really appreciate your positive feedback.

Karen

Chums

2 months ago

Thank you for shopping with Chums, we really appreciate your positive feedback.

Product reviews

Karen

Chums

2 months ago

Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. We value feedback such as yours, as it helps us to understand where improvements can be made. I can assure you that your comments regarding the packaging will be logged and passed on to the relevant department for their review and consideration. If you need any further help please contact us.

Date of purchase: 07/20/2026

Trusted Customer

Feefo Verified

2 months ago

Chums are brilliant

The service was excellent. Informed by email on delivery. Couldn’t be easier

Sohith

Chums

2 months ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 07/20/2026

Trusted Customer

Feefo Verified

2 months ago

Satisfied customer!

Faultless service throughout, including delivery.

Sohith

Chums

2 months ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 07/15/2026

Mr Peter Goodman

Feefo Verified

GBR

2 months ago

What Mr Peter Goodman said about Chums:

Fast and Efficient

fast and efficient

Sohith

Chums

2 months ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 07/20/2026

Trusted Customer

Feefo Verified

2 months ago

Ok turnaround but size was wrong

Karen

Chums

2 months ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 07/20/2026

Trusted Customer

Feefo Verified

2 months ago

Excellent Service.

Simple and easy, very straight forward.

Sohith

Chums

2 months ago

We sincerely appreciate your business and your valuable feedback.

Product reviews

Date of purchase: 07/15/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Chums Reviews

41 Inch Length Spot Print DressMore reviews of this productView product websiteGreat value.

Pegasus Cotton Cargo Style TrouserMore reviews of this productView product website

Pegasus Wide Fit Touch Fasten TrainerMore reviews of this productView product websiteNeeded a wide fit trainer because of mild swelling on my feet made worse by the hot weather.

Champion Fully Waterproof Huntsman CoatMore reviews of this productView product websiteGreat fit and very comfortable.

Pegasus Short Sleeve Pilot ShirtMore reviews of this productView product websiteI personally didn’t like the style and fit but it’s a personal opinion. There didn’t seem to be anything wrong with the quality. The packaging was not great. The items were not shown off in a good...Read more

Pegasus Seersucker PoloMore reviews of this productView product websiteThe fit was not good. Just seemed to hang. No problem with the quality.

Ladies Reversible DressMore reviews of this productView product websiteI chose a reversible dress for exactly what it is Two dresses in one. The colours and patterns are lovely. The material feels nice and the fit is great. Absolutely love it.

Pegasus Longer Cargo ShortMore reviews of this productView product websiteVery pleased with the longer length Pegasus cargo shorts. An excellent length for an over 6 footer and a generous waistband.

Pegasus Wide Fit Leather Touch Fasten Boat ShoeMore reviews of this productView product websiteseem to fit ok as only tried 3/4 times

Pegasus Cotton Cargo Style TrouserMore reviews of this productView product websiteToo long and wide not tight measurement

Pack of 2 Sleeveless Print Hem NightdressesMore reviews of this productView product websitevery comfortable nightdresses, nice and cosy and a good fit, would recommend.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?