We appreciate your positive feedback!
I am sorry to hear one of the jigsaws you received from us has a piece missing. If you would like to return the item to us we will be happy to replace this with a new one for you.
We do apologize about this!
We thank you so much for your positive feedback!
We are sorry to hear the goods were not a good fit for you :(
We hope this does not stop you from ordering with us in the future.
Thank you for taking your time to leave feedback to us.
We are glad to see you find the service you have received from us as excellent.
I am disappointed to hear that the buttons on the trousers you ordered have an issue. If you would like to return the trousers to us you can do so using the collect+ free returns label.
I understand if you want to keep the goods but are advising about the issue with the buttons. I will have this comments passed on and the trousers in stock looked at to see if there is anything we can do with the supplier about this.
Thank you for your feedback! Great to hear you are happy with service and product. I am sorry the colour was not as expected I will pass your comments onto are buying and quality control department.
Thanks again for your feedback.
I am, enquiring about my Pegasus line duffle coat.not the cargo trousers as they are for my son and they are still in the original bag.the colour of the duffle is wrong as I wanted a navy not a taup.
Trusted Customer
11 years ago
sorry I gave you the wrong comments as I thought it was Chums.
Chums
Chums
11 years ago
Thank you for your feedback. After checking your online account I can see the taupe colour was the colour selected on are website. However we do offer a free returns service with the collect + label attached to your invoice. If you wish to contact us further please call 03333554455 or at enquires@chums.co.uk
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.