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Chums Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 135,866 reviews

Trusted Customer

11 years ago

excellent service and great item

Product reviews

Date of purchase: 08/29/2014

Trusted Customer

11 years ago

not enough larger/longer sizes in suits and jackets

Product reviews

Date of purchase: 08/22/2014

Trusted Customer

11 years ago

I ordered some clothes for my father and the jacket was too small. I emailed and…

I ordered some clothes for my father and the jacket was too small. I emailed and was replied to the next day,all sorted very quickly,sent it back and another arrived very promptedly

Product reviews

Date of purchase: 09/20/2014

Trusted Customer

11 years ago

Quick service well packaged

Product reviews

Date of purchase: 08/09/2014

Trusted Customer

11 years ago

I have all ways found chums goods as excellent

Product reviews

Date of purchase: 09/26/2014

Trusted Customer

11 years ago

quick response to order

Product reviews

Date of purchase: 09/21/2014

Trusted Customer

11 years ago

Almost next day delivery

Product reviews

Date of purchase: 09/19/2014

Trusted Customer

11 years ago

ordered shoes 30th Sep and it is now 15th Oct. Contacted them and the goods…

ordered shoes 30th Sep and it is now 15th Oct. Contacted them and the goods are lost. Told I would be sent new goods on priority but apparently priority means I have to wait another 7 to 10 days....

Chums

11 years ago

I can see you contacted us to chase delivery 15th October, we did advise that the goods were lost in transit, and we reordered. I can see you signed for the goods yesterday. We do advise 7-10 days to allow for delays etc, but in this case the replacment was received within 2 days. I do appreciate you had waited some time for the first delivery, but as you did not contact us to chase before the 15th October, this was our first chance to rectify the situation. We send our parcels in good faith, and if we do not hear anything from the customer, we will assume delivery has taken place.Please accept my apologies, and I am pleased this has finally been resolved for you.

Date of purchase: 09/29/2014

Trusted Customer

11 years ago

They were very polite

Chums

11 years ago

We are sorry to hear that you are not 100% satisfied with your purchase. We try our best to exceed our customers expectations so we are disappointed that you are not happy with the product. Returns are free of charge, so please send the product back in its original packaging in an unused state if you are still not happy, and we will provide you with a refund.

Product reviews

Date of purchase: 10/05/2014

Trusted Customer

11 years ago

Always had good service from Chums

Product reviews

Date of purchase: 09/21/2014

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Chums Reviews

Thermal TrousersMore reviews of this product (562)View product websitebeautiful fit

Fleece Lined Leisure TrousersMore reviews of this product (1,299)View product websitegreat fit and good quality

Luxury Cotton High Rise Corduroy Trousers With Self Adjusting WaistbandMore reviews of this product (1,002)View product websitecustomers should be advised to order at least one size shorter than usual when buying high rise trousers

Check Tailored Sports JacketMore reviews of this product (2)View product websitemy father chose this and is very pleased

Pack of 2 Long Sleeve Smart ShirtsMore reviews of this product (16)View product websitegood value for money

Tootal Shirt and Tie SetMore reviews of this product (6)View product websitejust what my father was looking for

High Rise Wool Blend Cavalry Twill TrousersMore reviews of this product (43)View product websitemy elderly father finds it difficult to find clothes that are comfortable,chums do high waisted trousers that suit his needs perfectly

Cotton Lace Front Fastening Magic BraMore reviews of this product (1,241)View product websitePerfect for my elderly mother in law who can no longer do up a normal bra, soft and comfy she loves them!

Blue Stratos AftershaveMore reviews of this product (1)View product websiteits the only one that doesn't give me shaving rash

Bath and Tile Mop with 1 Free CoverMore reviews of this product (2)View product websiteIt was a present for our daughter and she is over the moon with it

Tootal Lambswool CardiganMore reviews of this product (3)View product websiteearly days yet

Benbrook Horizontal Jacquard ZipperMore reviews of this product (59)View product websiteearly days yet

HJ Hall 3 Pack Cotton Rich Wide Fit Softop SocksMore reviews of this product (99)View product websitecould do with them being thicker

HJ Hall 3 Pack Wool Rich Wide Fit Softop SocksMore reviews of this product (62)View product websitecould do with them being thicker

Cellular Wool Blankets by Diana CowpeMore reviews of this product (15)View product websiteWe are very pleased with this product

Bathroom Mat SetMore reviews of this product (27)View product websiteI think it was not worth the 14.99 it is thin and not much to it.

Leather Organiser HandbagMore reviews of this product (356)View product websiteGood value

ÔÇ£TorontoÔÇØ Mens Handcrafted Real Leather Warm Lined Twin Zip BootsMore reviews of this product (144)View product website

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