Felt I was dealing with 3 different companies
When trying to find out where...
Felt I was dealing with 3 different companies
When trying to find out where my vehicle was
Would have preferred the same from start to finish for continuity
Rather than be given another companies...
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TC
Trusted Customer
9 years ago
What Trusted Customer said about Car Transport Express:
Excellent service by Car Transport Express
all good happy
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Trusted Customer
Singleton nsw
9 years ago
What Trusted Customer said about Car Transport Express:
I still haven't received my car not happy at all quick to take the money th...
I still haven't received my car not happy at all quick to take the money though I have to pay for hire car I should have driven it back if I had of known it would take this long
info@cartransportexpress.com.au
Car Transport Express
9 years ago
Hi, I am sorry you are not happy with the transit times, but we clearly state on the quote and booking emails:Transit days and times quoted are approximates only and refers to business days and excludes weekends and public holidays. Transit days and times may vary without notice due to peak periods, acts of nature and backlogs. We do not guarantee delivery times so please do not plan holidays, trips and/or meetings using estimated transit times. Also, we did not "take your money", you were invited to use our bank gateway to pay yourself.
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Trusted Customer
Perth
9 years ago
What Trusted Customer said about Car Transport Express:
Transportation of cars interstate
Great communication at all times. Ease of booking from drop off to pick up
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Trusted Customer
9 years ago
Keep up the Great Rates & Customer Service... & I will continue using CTS.
Excellent Carry Rates, Fast Delivery & Prompt Customer Service I.e. ("No Answering Machines")
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Trusted Customer
9 years ago
What Trusted Customer said about Car Transport Express:
Good Job
Perfect job....NOTHING TO WORRY....
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Trusted Customer
9 years ago
What Trusted Customer said about Car Transport Express:
Great service
The advice I received was honest and I didn't feel like just another client
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Trusted Customer
Sydney
9 years ago
What Trusted Customer said about Car Transport Express:
Timely delivery. Delivered the car in my absence while all the time keeping...
Timely delivery. Delivered the car in my absence while all the time keeping me up to date. Great job.
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Trusted Customer
9 years ago
POOR
SLOW
NEARLY IMPOSSIBLE TO TRACK
NOT USING YOU AGAIN
info@cartransportexpress.com.au
Car Transport Express
9 years ago
Hi, I am sorry you are not happy with the transit times, but we clearly state on the quote and booking emails:Transit days and times quoted are approximates only and refers to business days and excludes weekends and public holidays. Transit days and times may vary without notice due to peak periods, acts of nature and backlogs. We do not guarantee delivery times so please do not plan holidays, trips and/or meetings using estimated transit times.
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Trusted Customer
9 years ago
What Trusted Customer said about Car Transport Express:
Poor service by Car Transport Express
Very rude male staff member on the phone, rudely hung up on me
info@cartransportexpress.com.au
Car Transport Express
9 years ago
The only time we terminate calls is if the customer is abusive, as we feel our call centre operators do not have to put up with abuse.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Also, we did not "take your money", you were invited to use our bank gateway to pay yourself.