How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caledonian Travel Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

MR

MISS REYNOLDS

Feefo Verified

2 months ago

What MISS REYNOLDS said about Caledonian Travel:

Easy, lady on phone very helpful. Couldn't get single room online but lady phoned hotel and accommodated my booking.

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for your 5 star review, we really appreciate your feedback and we hope you have an amazing time with us, we look forward to welcoming you soon : ) Kind regards, Gem

0

Trusted Customer

Feefo Verified

2 months ago

All good

Quick

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

0

Trusted Customer

Feefo Verified

2 months ago

Caledonian Claymore Hotel very dirty tired bedrooms. Coach clean and comfy

The booking service was very straight forward.

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for taking the time to post your review; we appreciate your feedback. It is disappointing to read that not all aspects of your break were to your full satisfaction and enjoyment, and we would welcome the opportunity to discuss this further with you. Please could you kindly email us at customerservices@caledonian.com with your feedback, quoting your holiday booking reference number, if possible please, and one of the team will come back to you. Thank you

0

MS

Miss Shearer

Feefo Verified

GBR

2 months ago

What Miss Shearer said about Caledonian Travel:

Happy with ease of booking and choice of destinations

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : ) Kind regards Gem

0

MM

MR MCCARTNEY

Feefo Verified

2 months ago

What MR MCCARTNEY said about Caledonian Travel:

Went Very smoothly

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for taking the time to post your review, we really appreciate you and hope you have a lovely time with us on your next trip : ) Kind regards Gem

0

MF

MRS FURBER

Feefo Verified

GBR

2 months ago

What MRS FURBER said about Caledonian Travel:

straight forward , very easy to book

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : ) Kind regards Gem

0

Trusted Customer

Feefo Verified

2 months ago

Excellent

The booking process was easy to understand. It gave you clear instructions and gave you good choice. I felt it offered everything I needed to know when booking.

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : ) Kind regards Gem

0

Trusted Customer

Feefo Verified

2 months ago

Very easy

Very easy and straightforward

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for taking the time to post your review, we really appreciate your feedback and we hope you have a great time with us, we look forward to welcoming you soon : ) Kind regards Gem

0

MB

MR BURNETT

Feefo Verified

GBR

2 months ago

What MR BURNETT said about Caledonian Travel:

Booking Process.

Polite conversation. Easy instructions to follow.

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : ) Kind regards Gem

0

MM

MRS MERCER

Feefo Verified

2 months ago

What MRS MERCER said about Caledonian Travel:

The lady who dealt with our booking,was very patient,and discussed various options,to accommodate an older person. A friend and l travel with you often,and have always had a good experience.

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : ) Kind regards Gem

0