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Caledonian Travel Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 33,911 reviews

MRS BOLTON

Feefo Verified

GBR

13 hours ago

What MRS BOLTON said about Caledonian Travel:

Excellent service and am travelling again this Monday

Trusted Customer

Feefo Verified

3 days ago

Honest service when booking

Easy to do good customer service Trip was applied by the food on the hotel came late and took two hours to serve in the entrance hall. The food was not to the standers I expect from your trips

Gemma Robertson

Caledonian Travel

16 hours ago

Thank you for taking the time to post your review; we appreciate your feedback. It is disappointing to read that not all aspects of your break were to your full satisfaction and enjoyment, and we would welcome the opportunity to discuss this further with you. Please could you kindly email us at customerservices@caledonian.com with your feedback, quoting your holiday booking reference number, if possible please, and one of the team will come back to you. Thank you

Trusted Customer

15 hours ago

Thank you for your email the trip was great good driver comfortable bus The food let the trip down the food was from a frozen package choice of two items not cooled very well the pudding arrived a long time after the main course served in the entrance hall The trip was on the flying Scotsman Linda Fowler

Mr J WATSON

Feefo Verified

1 day ago

What Mr J WATSON said about Caledonian Travel:

J Watson

Booking was fine, as it always is,booked for my wife to take our daughter, for her birthday treat,i was a bit gutted to find price went down £30 a few days later though, i would still book again, as...

Gemma Robertson

Caledonian Travel

16 hours ago

Thank you for taking the time to post your review on our booking process and we are sorry you missed out on a sake on this occasion , we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : ) Kind regards Gem

Trusted Customer

Feefo Verified

1 day ago

Great holdays

Quick and easy to acsess and do . Lots of holidays available although harder to get rooms for solo travellers. Also single supplyments i feel are wrong .

Trusted Customer

Feefo Verified

2 days ago

Bon Marche lovely clothing at a reasonable price.

I usually book over the telephone, find that easiest to get exactly what I want. The staff have a vast range of knowledge about the destinations in their brochure. I find their clothes for me...

Mr PYE

Feefo Verified

2 days ago

What Mr PYE said about Caledonian Travel:

Very good.

Trusted Customer

Feefo Verified

3 days ago

Always straight forward an very easy to book a holiday an the ladies an gents at the desks are always very polite an helpful

Mrs Shutak

Feefo Verified

3 days ago

What Mrs Shutak said about Caledonian Travel:

Disappointed and let down

I booked my trip early this year and it was cancelled due to lack of customers The next option was £100 more each but there was no offer of helping with a discount I then had to start all over...

Gemma Robertson

Caledonian Travel

2 days ago

Thank you for your review, we appreciate the time you have taken to leave this. We are very sorry that your break was withdrawn from our programme and appreciate the disappointment this may have caused. Whilst we can see that you opted to have a refund on this occasion, we very much hope to welcome you on one of our holidays or short breaks in the future : ) Kind regards Gem

Trusted Customer

Feefo Verified

3 days ago

I have put four stars , as the lift broke down a few times , some of the staff were able to fix it , but the day we were leaving , the lift was out of order again and no one to fix it , as we were on...