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Birchall Tea Reviews

https://birchalltea.co.uk
Rated
Exceptional

We are an award-winning British tea company, specialising in single origin and blended black teas from East Africa.

Service
4.8
/5
Product
4.9
/5

5

4

3

2

1

462

41

6

3

4

516

ratings over the past year

Displaying all 2,329 reviews
Trusted Customer
19 days ago
Date of purchase: 06/16/2025
Best jasmine Pearls
Easy to order online and prompt service. Arrive in excellent condition.
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RM
Rebecca May
21 days ago
Date of purchase: 06/13/2025
What Rebecca May said about Birchall Tea:
Took longer to despatch than I would have thought
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Trusted Customer
21 days ago
Date of purchase: 06/13/2025
We had an incorrect item dispatched to us but quickly resolved and the correct item despatched immediately. Great service!
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MA
Margaret
Cumbria
23 days ago
Date of purchase: 06/12/2025
What Margaret said about Birchall Tea:
Excellent
Excellent service! Regular order was altered without problem and received on time
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Trusted Customer
25 days ago
Date of purchase: 06/09/2025
Efficient and delivery on time via Royal Mail
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Trusted Customer
25 days ago
Date of purchase: 06/02/2025
Great tea and service
Excellent and let me know all along the way when the tea I had ordered would arrive. A very personal service.
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RM
Rebekah McMullan
Isle of Bute
27 days ago
Date of purchase: 06/08/2025
What Rebekah McMullan said about Birchall Tea:
Fabulous
Informative throughout an order, packed with care. And I like that they check back to make sure you're happy. Top notch!
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Trusted Customer
27 days ago
Date of purchase: 06/07/2025
Top rate service and tea
Top rate as always. I place my order then within a few days it arrives well packed. No stress always reliable.
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jeremy gull
littlehampton
1 month ago
Date of purchase: 06/05/2025
What jeremy gull said about Birchall Tea:
delivered on time
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JA
Janet
Leeds
1 month ago
Date of purchase: 06/04/2025
What Janet said about Birchall Tea:
Excellent brew, great customer service too
Kept me informed. Answered questions
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About Birchall Tea
Birchall is a family-owned tea company, based in London, with roots in the trade dating back over 140 years. The company specialises in single origin and blended black teas from East Africa and its Fairtrade and Rainforest Alliance Certified teas are served daily on every major high street across the UK. Since 2011, Birchall has won 56 gold star awards at The Guild of Fine Foodā€™s Great Taste Awards and its signature Great Rift Breakfast Tea has received honours for 9 consecutive years.
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020 8699 0511
54 Willow Way, London, SE26 4QP, United Kingdom
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Feefo Ecolabels

Feefo-Sustainability Eco Labelcarbon-neutral Eco Labeluk-made Eco Labelgives-to-charity Eco Labelfair-trade-certified Eco Label100-percent-vegan Eco Label
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These badges verify that Birchall Teaā€™s environmental claims are clear and accurate, so you can be sure youā€™re shopping sustainably. Developed in partnership with Ethy.

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About Birchall Tea
Birchall is a family-owned tea company, based in London, with roots in the trade dating back over 140 years. The company specialises in single origin and blended black teas from East Africa and its Fairtrade and Rainforest Alliance Certified teas are served daily on every major high street across the UK. Since 2011, Birchall has won 56 gold star awards at The Guild of Fine Foodā€™s Great Taste Awards and its signature Great Rift Breakfast Tea has received honours for 9 consecutive years.