Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Birchall Tea Reviews

https://birchalltea.co.uk
Rated
Exceptional

We are an award-winning British tea company, specialising in single origin and blended black teas from East Africa.

Service
4.8
/5
Product
4.9
/5

5

4

3

2

1

461

41

6

3

4

515

ratings over the past year

Displaying all 2,328 reviews
MR
MrsBofKent
Kent
10 days ago
Date of purchase: 06/23/2025
What MrsBofKent said about Birchall Tea:
Quality teas
Good website, easy to order and swift delivery.
Product reviews

0
Share
PM
Peter Mccormick
LIVERPOOL
11 days ago
Date of purchase: 06/19/2025
What Peter Mccormick said about Birchall Tea:
Birchall, Top of the League!
Very professional company and great products.
Product reviews

0
Share
LH
Lucy Hoyland
Nottingham
12 days ago
Date of purchase: 06/20/2025
What Lucy Hoyland said about Birchall Tea:
The best peppermint teabags available anywhere
Fast delivery packaged with care
Product reviews

0
Share
Trusted Customer
13 days ago
Date of purchase: 06/21/2025
Fast
Product reviews

0
Share
JP
Jean Paffett
Harlow, Essex
15 days ago
Date of purchase: 06/19/2025
What Jean Paffett said about Birchall Tea:
Great choice of teas and excellent delivery service.
Excellent! Easy to order and quick delivery. Very good packaging. Also get the occasional discount offers.
Product reviews

0
Share
VM
Victoria Mort
Eynsham
15 days ago
Date of purchase: 06/19/2025
What Victoria Mort said about Birchall Tea:
no pyramids!
service fine, except for the packaging. I've had to put the tea into a huge airtight plastic box in my garage.
Product reviews

0
Share
PW
Paul Wilfred
Brampton, Ontario, Canada
15 days ago
Date of purchase: 06/13/2025
What Paul Wilfred said about Birchall Tea:
Order who's got the order?
Regrettably the service was less than stellar when I placed my 1st order. Something about a "system error" delayed my order confirmation. Funds were withdrawn and Birchall had no record of my order....

Read all
Product reviews

0
Share
BH
Barbara Heaver
Maidenhead
16 days ago
Date of purchase: 06/18/2025
What Barbara Heaver said about Birchall Tea:
The best decaf tea you can buy!
Good communication. Timely delivery. Well packed . Great tea!
Product reviews

0
Share
Trusted Customer
18 days ago
Date of purchase: 06/16/2025
Always excellent
Product reviews

0
Share
Trusted Customer
18 days ago
Date of purchase: 06/16/2025
Best jasmine Pearls
Easy to order online and prompt service. Arrive in excellent condition.
Product reviews

0
Share
Not received a review invite?
About Birchall Tea
Birchall is a family-owned tea company, based in London, with roots in the trade dating back over 140 years. The company specialises in single origin and blended black teas from East Africa and its Fairtrade and Rainforest Alliance Certified teas are served daily on every major high street across the UK. Since 2011, Birchall has won 56 gold star awards at The Guild of Fine Foodā€™s Great Taste Awards and its signature Great Rift Breakfast Tea has received honours for 9 consecutive years.
Read all
020 8699 0511
54 Willow Way, London, SE26 4QP, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Feefo Ecolabels

Feefo-Sustainability Eco Labelcarbon-neutral Eco Labeluk-made Eco Labelgives-to-charity Eco Labelfair-trade-certified Eco Label100-percent-vegan Eco Label
View 3 more badges

These badges verify that Birchall Teaā€™s environmental claims are clear and accurate, so you can be sure youā€™re shopping sustainably. Developed in partnership with Ethy.

See other badges
Why trust Feefo reviews?

Learn more about Feefo
About Birchall Tea
Birchall is a family-owned tea company, based in London, with roots in the trade dating back over 140 years. The company specialises in single origin and blended black teas from East Africa and its Fairtrade and Rainforest Alliance Certified teas are served daily on every major high street across the UK. Since 2011, Birchall has won 56 gold star awards at The Guild of Fine Foodā€™s Great Taste Awards and its signature Great Rift Breakfast Tea has received honours for 9 consecutive years.