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Birchall Tea Reviews

https://birchalltea.co.uk
Rated
Exceptional

We are an award-winning British tea company, specialising in single origin and blended black teas from East Africa.

Service
4.8
/5
Product
4.9
/5

5

4

3

2

1

466

42

7

3

4

522

ratings over the past year

Displaying all 2,314 reviews
JP
Jean Paffett
Harlow, Essex
3 hours ago
Date of purchase: 06/19/2025
What Jean Paffett said about Birchall Tea:
Great choice of teas and excellent delivery service.
Excellent! Easy to order and quick delivery. Very good packaging. Also get the occasional discount offers.
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VM
Victoria Mort
Eynsham
4 hours ago
Date of purchase: 06/19/2025
What Victoria Mort said about Birchall Tea:
no pyramids!
service fine, except for the packaging. I've had to put the tea into a huge airtight plastic box in my garage.
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PW
Paul Wilfred
Brampton, Ontario, Canada
18 hours ago
Date of purchase: 06/13/2025
What Paul Wilfred said about Birchall Tea:
Order who's got the order?
Regrettably the service was less than stellar when I placed my 1st order. Something about a "system error" delayed my order confirmation. Funds were withdrawn and Birchall had no record of my order....

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BH
Barbara Heaver
Maidenhead
1 day ago
Date of purchase: 06/18/2025
What Barbara Heaver said about Birchall Tea:
The best decaf tea you can buy!
Good communication. Timely delivery. Well packed . Great tea!
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Trusted Customer
3 days ago
Date of purchase: 06/16/2025
Always excellent
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Trusted Customer
3 days ago
Date of purchase: 06/16/2025
Best jasmine Pearls
Easy to order online and prompt service. Arrive in excellent condition.
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RM
Rebecca May
5 days ago
Date of purchase: 06/13/2025
What Rebecca May said about Birchall Tea:
Took longer to despatch than I would have thought
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Trusted Customer
5 days ago
Date of purchase: 06/13/2025
We had an incorrect item dispatched to us but quickly resolved and the correct item despatched immediately. Great service!
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MA
Margaret
Cumbria
7 days ago
Date of purchase: 06/12/2025
What Margaret said about Birchall Tea:
Excellent
Excellent service! Regular order was altered without problem and received on time
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Trusted Customer
9 days ago
Date of purchase: 06/09/2025
Efficient and delivery on time via Royal Mail
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About Birchall Tea
Birchall is a family-owned tea company, based in London, with roots in the trade dating back over 140 years. The company specialises in single origin and blended black teas from East Africa and its Fairtrade and Rainforest Alliance Certified teas are served daily on every major high street across the UK. Since 2011, Birchall has won 56 gold star awards at The Guild of Fine Foodā€™s Great Taste Awards and its signature Great Rift Breakfast Tea has received honours for 9 consecutive years.
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020 8699 0511
54 Willow Way, London, SE26 4QP, United Kingdom
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Feefo Ecolabels

Feefo-Sustainability Eco Labelcarbon-neutral Eco Labeluk-made Eco Labelgives-to-charity Eco Labelfair-trade-certified Eco Label100-percent-vegan Eco Label
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These badges verify that Birchall Teaā€™s environmental claims are clear and accurate, so you can be sure youā€™re shopping sustainably. Developed in partnership with Ethy.

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About Birchall Tea
Birchall is a family-owned tea company, based in London, with roots in the trade dating back over 140 years. The company specialises in single origin and blended black teas from East Africa and its Fairtrade and Rainforest Alliance Certified teas are served daily on every major high street across the UK. Since 2011, Birchall has won 56 gold star awards at The Guild of Fine Foodā€™s Great Taste Awards and its signature Great Rift Breakfast Tea has received honours for 9 consecutive years.