liked the way you could see what the cake would like before you brought it
simple to use
good selection of cakes
good quality of the cake itself
would have been nice to see gluten free/lactose free...
We're sorry to hear you were left feeling disappointed. We always aim to provide a smooth and positive experience, and we're sorry we didn’t meet that expectation this time. We'd really appreciate the chance to understand what went wrong and try to resolve it.
Please contact us at sales@bakerdays.com — we genuinely want to improve and ensure no one else feels the same way.
Product reviews
Casey
bakerdays
1 year ago
We're very sorry to hear about the delivery issues you experienced. We completely understand how upsetting it must have been to have the cake arrive late and at the wrong address, especially for a special occasion. This is not the standard we aim to uphold, and we deeply regret the impact this had.
Please email us directly at sales@bakerdays.com so we can investigate this and make things right. We genuinely want to do better, and your feedback helps us improve.
The delivery service is poor, rather than delivery on Friday the cake only arrived the following Tuesday.
Casey
bakerdays
1 year ago
Thank you for your feedback, and we're very sorry to hear that your cake arrived later than expected. We completely understand how disappointing this must have been, especially when it was meant for a specific date. Please be assured that we have since moved to a different, trusted courier to improve reliability and avoid situations like this in the future.
If you’d be happy to reach out to us at sales@bakerdays.com, we’d love the opportunity to make this right. We genuinely want to do better, and your feedback is invaluable in helping us improve.
Product reviews
Casey
bakerdays
1 year ago
We're very sorry to hear your cake arrived so late, especially when it was meant to be a next-day delivery for your birthday. We completely understand how disappointing and frustrating this must have been, and we regret the impact it had on your special day.
To help prevent this in future, we’ve moved to a different, trusted courier service to improve delivery reliability. Please email us directly at sales@bakerdays.com so we can look into your order and make this right. We genuinely want to do better, and your feedback is incredibly important to us.
The bakerdays website makes it simple to create your own special design of cake. Choose a size and flavour, then add your special message! If you order before 2pm, we can deliver your cake the next working day, virtually anywhere in the UK. All of our letterbox cakes come complete with candles and balloons and our large cakes come with a cake slicer.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The bakerdays website makes it simple to create your own special design of cake. Choose a size and flavour, then add your special message! If you order before 2pm, we can deliver your cake the next working day, virtually anywhere in the UK. All of our letterbox cakes come complete with candles and balloons and our large cakes come with a cake slicer.