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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 30,927 reviews

Trusted Customer

Feefo Verified

8 years ago

Changed car insurance to AXA, very competitive price and friendly advisor.

Stacie

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback.

It is great to hear you found the service very friendly and competitive for your insurance needs.

We look forward to providing great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

good quality service and easy to get in touch with not like other company's

Yes i would buy from them again and would also recommend them to others

Stacie

AXA Insurance - Northern Ireland

8 years ago

Hello Kevin,

Thank you for taking time to leave your feedback.

We value your loyalty to Axa Direct and look forward to providing great customer care for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

Yes would recommend them as service and price were first class.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

I am pleased to hear you found our advisors to be helpful and we where able to get you a great deal for your car insurance. At AXA we do our best to ensure that all customer get the best price for the level of cover that we provide.

We are delighted you would recommend AXA to others and we look forward to providing you with excellent customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

Excellent

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

We are delighted that you chose to insurer your car with AXA and we look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Great service!

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Nicola,

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service great and the member of staff helpful and everything was well explained.

We look forward to providing great customer service for years to come.

Kind Regards

Jennifer

AXA Feefo Team

Trusted Customer

Feefo Verified

8 years ago

Friendly and hassle free

No fuss, easy to talk to and found the policy and cover for us in quick time. Happy so far

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

It is great to hear you found the customer service friendly and hassle free.

I am pleased you had all questions answered and we were able to get you a great deal for your insurance needs.

Kind Regards

Jennifer

AXA - Feefo team

Trusted Customer

Feefo Verified

8 years ago

Rip off

Poor my renewal was £382 others quoted as low as £240 the only difference was axa had open driven. Then axa best price went to £400 because there was a few days over renewal date, yet online axa...

Hannah

AXA Insurance - Northern Ireland

8 years ago

Hi,

Thank you for taking the time to leave feedback.

I am sorry to hear that you were disappointed with your renewal premium.

As per our phone conversational today I hope I have explained the reason why we have to set you up with a new policy.

If you have any few questions, please fell free to contact us on 03458 28 28 22

Kind Regards

Hannah

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very proessional

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Peter,

Thank you for taking the time to leave your feedback.

I am pleased to hear that the staff member was very professional and able to provide you with plenty of information.

We are delighted that you chose to insurer your home with AXA and we look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Dificult finalizing

Hannah

AXA Insurance - Northern Ireland

8 years ago

Hi Ruth,

I've tried to contact you in regards to your policy to try get the issue resolved.

Can you please call us on 03458 28 28 22

Kind Regards

Hannah

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Apps not working emailed cutomer services they told me i would have to cancel my policy or get a new phone.The phone i have works fine.Have to say very dissappointed didnt seem like they cared at all

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Conor,

Thank you for taking the time to leave feedback

We have attempted to contact you by telephone to discuss this matter further but have been unsuccessful. If you are still experiencing these issues please let us know.

Kind Regards

Jennifer

AXA- Feefo Team

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