How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 30,927 reviews

Trusted Customer

Feefo Verified

8 years ago

Very efficient.

Trusted Customer

Feefo Verified

8 years ago

No hitches.online service..terrific savings

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thanks for the feedback.

Its brilliant to hear that you found our online service customer friendly and you got a good deal for your insurance.

We look forward to providing great service for years to come.

Kind Regards

Sam

AXA Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Perfect

All was good, friendly staff answer all the questions. Strongly recommend

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hi Olga,

Thank you for the feedback.

Its fantastic to hear that you found the member of staff good, friendly and that they were able to answer all your questions.

We want to take this opportunity to thank you for choosing AXA for your car insurance.

We really appreciate your business.

Kind Regards

Sam

AXA Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

No reduction in quotation

I phoned with my renewal quote but there was no negotiation or reduction of the quote. It was more expensive than the previous year. We renewed 3 policies; 2 were for cars. We fitted a dash cam but...

Aideen

AXA Insurance - Northern Ireland

8 years ago

Hi Michelle,

Thank you for taking the time to send in your feedback with regards to your renewal.

I am sorry to hear that you feel this way.

Unfortunately our premium prices are based on the cover that you require.

At AXA we do our best to ensure that all customer get the best price for the level of cover that we provide.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.

kind Regards

Aideen

AXA – Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Ive dealt with Axa for 8/9years and never have had a bad experience. I find they also give the best deal even with comparison sites. If I have a query, its only a matter of calling the office and...

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hi Allis,

Thanks for the feedback.

Its great to hear that we are able to provide you with the best deal for your insurance and that you found the member of staff in the local branch helpful.

We really appreciate your continued loyalty and look forward to providing you with great service for years to come.

Kind Regards

Sam

AXA Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

reduced my premium

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Everything was handled very well, simple questions regarding accident, and it was sorted out. Hassle free , excellent customer service , recommended my son and daughter to move to AXA , can't praise...

Trusted Customer

Feefo Verified

8 years ago

Quick, efficient, straightforward

Good efficient service. Helpful staff.

Trusted Customer

Feefo Verified

8 years ago

Cheep and fast

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

competitive and processed quite quickly

They were competitively priced and processed things quickly

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hi Michael,

Thanks for the feedback.

Its great to hear that we were able to provide you with a competitive price and processed things quickly.

We look forward to providing you with great service for years to come.

Kind Regards

Sam

AXA Feefo Team

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo