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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 30,926 reviews

Trusted Customer

Feefo Verified

8 years ago

Found them very helpful when explaining each stage of application and what each level of payment is.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello

Your review is much appreciated.

I am pleased to hear you found the service excellent and the member of staff helpful and everything was well explained. We look forward to providing great customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

Good price

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Good.

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellent customer service

Customer seduce agent was excellent. Very professional and dealt with me very well. 😀

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hi John Paul.

Thanks for the feedback.

Its great to hear that you found the member of staff excellent, professional and were able to deal with all your queries whilst calling.

We look forward to providing great service for years to come.

Kind Regards

Sam

AXA Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

When i phoned to get a quote for my insurance the person on the lone was on helpful with everything that i asked and when i phoned back to get the insurance that person was so helpful to

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hi Paul.

Thank you for the feedback.

Its fantastic to hear that the member of staff was helpful and answered all your questions.

We are delighted that you chose to insure your car with AXA and we look forward to providing you with great customer service for years to come.

Kind Regards

Sam

AXA Feefo Team

Trusted Customer

Feefo Verified

8 years ago

Friendly and helpful

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

I have been a customer for 7 years and my wife has been with you''s for 4 years. Every year I get my renewal in, and like clockwork it's always dearer than the year before under the pretext that...

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hi Dylan,

We really appreciate the time you have taken to leave the feedback.

Our renewals price sent out in the post our based on information from the previous year. Often we can allow discount this is based on confirming and updating the current information we have in relation to your policy.

We value your loyalty to AXA Direct and look forward to providing you with great customer service for years to come.

Kind Regards

Sam

AXA Feefo Team

Trusted Customer

Feefo Verified

Armagh

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very helpful staff

Staff were really helpful and efficient

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hi Isabel,

Thank you for taking the time to leave your feedback!

Its brilliant to hear that you found the member of staff helpful and efficient.

We look forward to providing great service for years to come.

Kind Regards

Sam

AXA Feefo Team

Trusted Customer

Feefo Verified

Belfast

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Clear and concise information from the staff which made my decision to continue with AXA quite easy.

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hello Murray,

Thanks for the feedback!

Its great to hear that the member of staff was able to provide you with clear and concise information which helped you to make the decision to stay with AXA.

We look forward to providing great service for years to come.

Kind Regards

Sam

AXA Feefo Team

Trusted Customer

Feefo Verified

Ballymoney

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Good cover at a good price

Clear easy to understand offered insurance at a good price with good cover

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hello William,

Thank you for the feedback.

It's fantastic to hear that you were offered insurance at a good price with good cover and the member of staff made it clear to understand.

It's great that you chose to insurer your car with AXA.

Kind regards

Sam

AXA Feefo Team

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