How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 30,926 reviews

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellent customer service, very helpful, reasonable pricing

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Jolly,

Thank you for your kind feedback.

I am delighted to hear you found our customer service to be excellent and our advisor was very helpful while getting you a great deal for your car insurance.

We want to take this opportunity to thank you for choosing AXA for your car insurance. We really appreciate your business.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Easy to manage service

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Sandra,

Thank you for taking the time to leave your feedback.

It is great to hear you find our product easy to manage and our service good.

We look forward to providing great customer service for years to come.

Kind Regards

Trusted Customer

Feefo Verified

8 years ago

Excellent service.

The cover provided is very good and at a very competitive price. The help provide by the rep was comprehensive and clear.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

We appreciate your kind feedback.

It is great to hear you found the customer service comprehensive and clear. I am pleased you had all questions answered and we were able to get you a great deal for your insurance needs.

At AXA we do our best to ensure that all customer get the best price and your loyalty to AXA is greatly appreciated.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

AXA PROVIDE QUALITY SERVICE

Lauren was very helpful and put me at ease thank you

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for your kind review.

We are delighted you found our service to be excellent and that my colleague was efficient, helpful and explained everything in detail.

I have passed this onto Lauren to let her know.

Kind Regards,

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

AXA is good value for money and offers good insurance coverage.

Always friendly and easy dealt with.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Sam,

Thank you for your kind feedback.

We’re really happy to hear that you found the process to be straightforward and that you are happy with the premium. At AXA we do our best to ensure that all customer get the best price.

We are delighted that you chose to insurer your car with AXA and we look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

First time with Axa.

Found online application very easy to follow and my quote came through quickly too. Very impressed.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

I am pleased to hear that you found our online system efficient and easy to use.

We want to take this opportunity to thank you for choosing AXA for your car insurance. We really appreciate your business.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

The axa member was helpful, pricing was high for a returning customer

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

It is great to hear you found the our customer service advisor helpful. At AXA we do our best to ensure that all customer get the best price for the level of cover that we provide

Thanks you for renewing with AXA again this year.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellent customer service

I had a set back which resulted in my insurance being cancelled. When i phoned up to restart it again not only did i get the best price i also got fantastic service. The man i was speaking to couldnt...

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Niamh

Thank you for your kind review.

We are delighted you found our service to be excellent and that my colleague was efficient, helpful and explained everything in detail. I have passed your nice words on to the agent to let him know.

We want to take this opportunity to thank you for choosing AXA for your car insurance. We really appreciate your business.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

ballymena

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

great attentive service

excellent service and good pricing

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Maureen,

Thank you for your feedback.

I am pleased to hear you found the service excellent and the member of staff helpful and everything was well explained. At AXA we do our best to ensure that all customers get the best price.

We want to take this opportunity to thank you for choosing AXA for your home insurance. We really appreciate your business.

Kind Regards

Jennifer

AXA- Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very good service.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Patrick,

We appreciate the time you have taken to leave this review.

I am pleased to hear you were happy with service we provided and we were able to get you a great deal for your car insurance renewal.

Your loyalty to AXA direct is greatly appreciated and we look forward to providing you with excellent customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo