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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 30,927 reviews

Trusted Customer

Feefo Verified

8 years ago

I’ve been with axa for a number of years and my 2 daughters have insurance as well , the company is friendly and very nice and understanding on the phone

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for your kind feedback.

I am delighted to hear you find our customer service advisors to be very nice and understanding on the phone.

We want to take this opportunity to thank you for choosing AXA for your car insurance. We really appreciate your business.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

Good service

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service excellent and the member of staff helpful and everything was well explained. We look forward to providing great customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellent over all rating

Lovely friendly staff who explained in detail the summary of my policy.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Anne-Marie

Thank you for your kind feedback.

It is great to hear our advisors were friendly and I am pleased you had all questions answered and we were able to get you a great deal for your insurance needs.

We value your loyalty to AXA Direct and look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

belfast

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

everything went well with quote and the girl was very good and fast with payment and explaining every thing price was very compatible with other companies and I like using local companies .would...

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Colin,

Thank you for taking the time to leave your feedback.

It is great to hear you found the local service efficient and professional. I am pleased you had all questions answered and we were able to get you a great deal for your insurance needs.

We are delighted you would recommend AXA to others and we look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

Belfast

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Friendly, helpful and constructive

Friendly, helpful and constructive. It also helps having someone local to deal with.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Malcom,

We value the time taken to leave this feedback.

I am happy to hear you found our customer service advisors to be friendly, helpful and constructive. And you got a great deal for your home insurance.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very helpful

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Pamela,

Thank you for your feedback.

We are delighted to hear you found our advisor very helpful, and we were able to get you a great deal for your car insurance renewal.

We look forward to providing you with great customer service for years to come.

Kind regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Everything was excellent and im very happy with the service

Trusted Customer

Feefo Verified

8 years ago

Very helpful. Resolved my query to my satisfaction. Have been with them now for a number of years and have no complaints.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

We appreciate the time you have taken to leave your feedback.

I am pleased to hear your found our customer service advisor very helpful and we were able to resolve your query.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.

Kind Regards,

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

Great

great service, when I had an issue with policy cleared it up and issued fresh contract, great price and good to have everything in one place

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

It is great to hear you found the customer service efficient and professional. I am pleased you had all questions answered and we were able to get you a great deal for your insurance needs.

We look forward to providing great customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago