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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 30,927 reviews

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Great service

This is my 3rd year in a row buying insurance from axa. I can't fault the service provided. My phone calls have always been very informative and helpful.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Katrina,

Thank you for your feedback.

It is great to hear you can not fault the service we provide. I am glad to hear our customer advisors are always very informative and helpful.

At AXA we do our best to ensure that all customer get the best price for the level of cover that we provide.

Kind Regards

Jennifer

AXA Feefo Team

Trusted Customer

Feefo Verified

8 years ago

Continual Excellent Service !!

Every year when I receive my car insurance quote I contact AXA and they can always give me a better quote which is excellent service. The staff are always pleasant. We actually gave AXA our home...

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for your kind feedback.

I am pleased to hear you are happy with the excellent service we provided and the advisors were pleasant while getting you a great deal for your renewal.

We are delighted to hear you now chose AXA for your home insurance too.

We look forward to providing you with excellent customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

First class service

Trusted Customer

Feefo Verified

enniskillen

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

efficientpolite

polite fast

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello John

Thank you for taking the time to leave your feedback.

It is great to hear you found the customer service efficient and professional. I am pleased you had all questions answered and we were able to get you a great deal for your insurance needs.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

Very helpful and dealt with my claim in a professional manner efficiently.

Trusted Customer

Feefo Verified

8 years ago

Effecint & helpful throughout the replacement procedure, including the fitter of windscreen. Would certainly recommend .

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Still waiting on my policy to come through so can't tax my car

Service is normally very good

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Colin.

We appreciate the time you have taken to leave this feedback.

Thank you very much for taken my call today and I am glad we have now resolved the issue. I can confirm I have issued your new certificate by post like you requested.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.

Kind Regards,

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Service was good but still couldn't get on to my site

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Martin,

Thank you for your feedback.

I am sorry to hear of your recent problems with our online service I have issued your home schedule by post today as a back up.

Its great to hear you found our customer service to be good and we look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

belfast

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

very good both on line and speaking to an advisor they were all very help full

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Samuel,

We appreciate the time you have taken to leave this review.

I am pleased to hear you found our online system and customer advisors to be very helpful while getting you the best deal for your insurance needs.

We look forward to providing you with excellent customer service for years to come.

Kind Regards

Jennifer

AXA -Feefo Team

Trusted Customer

Feefo Verified

8 years ago

Very well managed

Excellent - very prompt, efficient

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