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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 30,948 reviews

Trusted Customer

Feefo Verified

8 years ago

very efficient and helpful pleasant service

Very good service efficent and very helpful

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for your feedback.

I am pleased to hear you found the service good and the member of staff efficient and helpful and everything was well explained.

We look forward to providing great customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

Still a better deal than the comparison sites

Email was Easy to understand and the break down of payments was very useful to see. Quick and easy to renew my car insurance as I didn't have to enter all my details again. I had shopped around...

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for your feedback.

We are happy to hear that you found our renewal process easy to understand and we were able to get you a great deal for your renewal. At AXA we do our very best to get you the best deal for the cover you require.

We value your loyalty to AXA Direct and look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

Fivemiletown

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Courteous and helpful staff win every time with me.

The young lady who dealt with me when I telephoned to renew was courteous, extremely helpful and it was obvious when I received my new certificate that she had checked it, as I had requested because...

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Stewart,

We appreciate your kind feedback.

We’re really happy to hear that our agent, Liadhan provided such efficient and helpful service. I will share your feedback with Liadhan and her team.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.

Kind Regards,

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

Excellent

Really good customer service, very very helpful and the best price I could find. Would definitely recommend

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

It is great to hear you found the customer service excellent and very helpful. I am pleased you had all questions answered and we were able to get you a great deal for your insurance needs.

We are delighted you would recommend AXA to others, we look forward to providing you with excellent customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellent customer service

Excellent services , hassle free And a good price thanks

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Laura,

Thank you for your feedback.

It is great to hear you found our customer service to be excellent and hassle free. We are delighted we were able to offer you a good price for the insurance cover you need.

We look forward to providing great customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

Good Experience with a top class outfit.

First and most important I got a reduction on my original quote, Secondly the lady who took my request to renew was pleasant and easily understood. She completed all the requirements quickly and...

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for your kind review,

I am pleased to hear our customer advisor was very pleasant and easy to understand, I'm glad she was able to answer all your questions while getting you a great deal for your insurance needs.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.

Kind Regards,

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Good communication skills , any thing i wasn't sure of they explained it very well and made sure i completely understood everything. They also made sure I got the best deal possible.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Thomas,

Thank you for taking the time to leave your feedback.

I am pleased to hear that the staff member was very helpful and able to provide you with plenty of information.

We want to take this opportunity to thank you for choosing AXA for your car insurance. We really appreciate your business.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

Always extremely competitive

No hassle. Always sure to get the most competitive deal every time!

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

We appreciate your kind feedback.

I am pleased to hear you found the service excellent and the member of staff helpful and everything was well explained.

At AXA we do our best to ensure that all customer get the best price for the level of cover that we provide.

We value your loyalty to AXA Direct and look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

Very helpful and professional

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for your feedback.

It is great to hear you found the customer service advisor helpful and professional. I am pleased you had all questions answered and we were able to get you a great deal for your insurance needs.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

When I first dealt with Axa approx. 6 years ago I called into the Lisburn Branch and I must say the Staff were execellent nothing was to much for them worked on getting me the best deal on car...

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Paul,

Thank you for taking the time to leave your feedback.

It is great to hear you found the customer service in the local branch efficient and professional. I am pleased you had all questions answered and we were able to get you a great deal for your insurance needs.

We value your loyalty to AXA Direct and look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team