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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 30,949 reviews

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Axa make things simple

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Nice and quick

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

awful

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Hugh,

Thank you for your time on the phone today to discuss your feedback.

I am sorry to hear you were not happy with your renewal process. I am glad we were able to resolve your issues for now.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.

Kind Regards,

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Efficient Service

Brought up my policy details very quickly, gathered the changes to my policy and provided me with an instant new renewal quote

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Eunan,

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service efficient and the member of staff helpful and everything was well explained and we where able to get you a great deal for your insurance needs.

We look forward to providing great customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very helpful and friendly

Excellent Stephen was very helpful with all my queries.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello John,

Thank you for your kind review.

We are delighted you found our service to be excellent and that my colleague was efficient, helpful and explained everything in detail. I have passed this onto Stephen to let him know.

Kind Regards,

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

Efficient at getting insurance started and good at explaining everything to you as a customer.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

It is great to hear you found the customer service efficient and professional. I am pleased you had all questions answered and we were able to get you a great deal for your insurance needs.

We look forward to providing you with excellent customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Happy Customer

Very happy with communications. Fast and efficient service.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Theodoros,

I am pleased top hear you are very happy with the communications you received from AXA and that you found our service to be fast and efficient.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.

Kind Regards,

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

Staff is friendly & helpful. Goes through everything u need 2 know.

Yes

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

I am pleased to hear that our staff member was really helpful and able to assist you in getting your car insurance sorted.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.

Kind Regards,

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for feedback and taking my call today.

I am please to hear you actually where happy with your renewal this year and it is great that we where able to get you a great deal for your car insurance.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.

Kind Regards,

Jennifer

AXA -Feefo Team

Trusted Customer

Feefo Verified

DErry

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Quality

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Eoghan,

Thank you for taken the time to leave your feedback

I am pleased to hear you found the service of a good quality and the member of staff helpful and everything was well explained.

We look forward to providing great customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

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