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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 30,948 reviews

Trusted Customer

Feefo Verified

banbridge

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

very helpful courtious explaining details of transaction

Yes would recommend them very highly had my policy signed sealed no time at all

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello John,

Thank you for your kind review.

I am pleased to hear you found the service excellent and the member of staff helpful and everything was well explained.

Its great to hear you would recommend AXA to others and we look forward to providing you with excellent customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

Very good , quick and clear

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for your feedback.

We are delighted to hear you found our service to be very good. I am happy you got all your questions answered in an efficient and clear way.

We look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Friendly helpful staff

Simple process, easily understood, contact details for follow up

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

THE GUY WHO I SPOKE TO REF MY RENEWAL WAS VERY HELPFUL, SORRY BUT I CANT RECALL HIS NAME

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Hugh,

We appreciate your kind feedback.

I am really happy to hear that our agent, Mark provided such efficient and helpful service. I will share your feedback with Mark and his team.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.

Kind Regards,

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Great service

Great service and quick

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Michael,

Thank you for taking the time to leave your feedback.We look forward to providing great customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

Excellent service

Very helpful no fuss! Was able to sort online, although has a problem with this when I phoned girl I spoke to was very pleasant and helpful! Phoned me back regarding insurance exactly when she she...

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for leaving your feedback.

I am pleased to hear that you found the online system to be helpful and fuss free. Im sorry to hear of an online problem but great to know our customer service advisor was again helpful and very pleasant.

We look forward to providing great customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

Saintfield

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

AXA have proved to be very competitive for car insurance. When I decided to renew my policy, it could not have been easier. Seamless.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Brian,

Thank you for your kind feedback.

I am delighted to hear you chose to renew your car insurance with AXA again and we where able to get you a great deal for your insurance needs.

We value your loyalty to AXA Direct and look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

I spoke with Patricia to renew my insurance she was very helpful And explained everything in detail. Would highly recommend axa

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for your kind review.

We are delighted you found our service to be excellent and that my colleague was efficient, helpful and explained everything in detail. I have passed this onto Patricia to let her know.

We want to take this opportunity to thank you for choosing AXA for your car insurance. We really appreciate your business.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

I have been with axa now for two full years and yet again, when I went to renew my policy they were the best price for me one the market. When I first passed my test, I thought it was going to be for...

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

It is great to hear you found the customer service good. I am pleased you had all questions answered and we were able to get you a great deal for your insurance needs.

At AXA we do our best to ensure that all customer get the best price

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

It's so good to be able to speak someone local

Really great to be able to speak to someone local. Also great to have a local branch should you need face to face help.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

We appreciate your kind feedback.

It is great to hear you found our local customer service very good. I am pleased you had all questions answered and we were able to get you a great deal for your insurance needs.

We look forward to providing great customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team