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AAA Travel Reviews | Customer Service Reviews for https://www.feefo.com/reviews/aaa-club-alliance | Feefo

Displaying all 6,129 reviews

Trusted Customer

2 years ago

Date of purchase: 07/03/2022

The Virginian Lynchburg Curio Collection

More reviews of this product (1)View product website

The Virginian was phenomenal with great service. Rooms provided more than adequate size and bathrooms presented a spa like presence.

Your Room : Exceptional

Hotel Staff : Exceptional

Hotel Public Spaces : Excellent

Hotel Cleanliness : Exceptional

Hotel Location : Exceptional

See full customer review

Trusted Customer

2 years ago

Date of purchase: 07/10/2022

Sheraton Harrisburg Hershey Hotel

More reviews of this product (1)View product website

We had a great stay and every staff member we met were great. However, the bed was extremely hard and there was an almost constant humming that could be heard in our room (maybe from the elevator).

Your Room : Excellent

Hotel Staff : Exceptional

Hotel Public Spaces : Exceptional

Hotel Cleanliness : Exceptional

Hotel Location : Exceptional

Tara

AAA Travel

2 years ago

Hello, We are happy to hear you had a pleasant stay at the Sheraton Harrisburg/Hershey Hotel. As a member service organization your feedback is important and we appreciate you taking the time to share your comments with us. Regards, AAA Travel

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Trusted Customer

2 years ago

Date of purchase: 07/22/2022

Best Western Atlanta-Marietta Ballpark Hotel

More reviews of this product (3)View product website

Dated building but very clean room. Friendly staff.

Your Room : Excellent

Hotel Staff : Exceptional

Hotel Public Spaces : Good

Hotel Cleanliness : Exceptional

Hotel Location : Good

Tara

AAA Travel

2 years ago

Hello, We are happy to hear you had a pleasant stay at the Best Western Atlanta-Marietta Ballpark Hotel. As a member service organization your feedback is valuable to us and we appreciate you taking the time to share your comments. Regards, AAA Travel

See full customer review

Trusted Customer

2 years ago

Date of purchase: 07/18/2022

Country Inn & Suites by Radisson Rocky Mount

More reviews of this product (7)View product website

The room was not clean on our return trip. The bed squeaked

Your Room : Substandard

Hotel Staff : Excellent

Hotel Public Spaces : Good

Hotel Cleanliness : Substandard

Hotel Location : Excellent

Tara

AAA Travel

2 years ago

Hello, We are disappointed to hear your stay was not satisfactory. As a member service organization your feedback is valuable to us and we will share this information with the hotel. We appreciate you taking the time to provide your feedback. Regards, AAA Travel

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Alice Penza

2 years ago

Date of purchase: 07/16/2022

DiamondHead Beach Resort

More reviews of this product (2)View product website

The location was perfect. On the beach, our room had a view and we had a connecting balcony to our friends staying next to us. The rooms were clean and spacious.

Your Room : Exceptional

Hotel Staff : Exceptional

Hotel Public Spaces : Exceptional

Hotel Cleanliness : Exceptional

Hotel Location : Exceptional

Tara

AAA Travel

2 years ago

Hello Ms. Penza, We are happy to hear you had a wonderful stay at the DiamondHead Beach Resort. As a member service organization your feedback is valuable to us, and appreciate you taking the time to share your comments. Regards, AAA Travel

See full customer review

Trusted Customer

2 years ago

Date of purchase: 07/10/2022

DoubleTree by Hilton Hotel Newark Airport

More reviews of this product (1)View product website

We booked this hotel to be near Port Liberty for our cruise and to park our car for the week. Half of the parking lot is leased out to a 3rd party and those spaces are unavailable with notices to...

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Your Room : Good

Hotel Staff : Good

Hotel Public Spaces : Good

Hotel Cleanliness : Good

Hotel Location : Excellent

Tara

AAA Travel

2 years ago

Hello, We are disappointed to hear that your stay was unsatisfactory and of the issues you experienced. As a member service organization your feedback is important to us and we will forward this information to the hotel. We appreciate you taking the time to share your comments with us. Regards, AAA Travel

See full customer review

Maritza Hernandez

2 years ago

Date of purchase: 07/09/2022

Best Western Plus Hanes Mall Hotel

More reviews of this product (2)View product website

Room was dirty. Curtains had burn marks. Stains on the carpet and bed bugs. Staff was blase when I told them I was checking out due to a bed bug. Difficulties getting full refund. AAA customer...

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Your Room : Poor

Hotel Cleanliness : Poor

Tara

AAA Travel

2 years ago

Hello, As a member service organization your feedback in very valuable to us. We are disappointed to hear that your stay at this Best Western property was unsatisfactory and will forward this information to the hotel. We are happy to hear our customer service department has been able to assist you, and appreciate you sharing your comments with us. Regards, AAA Travel

See full customer review

Trusted Customer

2 years ago

Date of purchase: 07/15/2022

Fairfield Inn by Marriott Portland Maine Mall

View product website

Cozy and conveniently located to the city.

Your Room : Excellent

Hotel Staff : Exceptional

Hotel Public Spaces : Exceptional

Hotel Cleanliness : Exceptional

Hotel Location : Exceptional

Tara

AAA Travel

2 years ago

Hello, We are happy to hear you had a pleasant stay at the Fairfield Inn, Portland Maine Mall. As a member service organization your feedback is valuable and we appreciate you taking the time to share your comments with us. Regards, AAA Travel

See full customer review

Trusted Customer

2 years ago

Date of purchase: 07/11/2022

Holiday Inn Hyannis an IHG Hotel

More reviews of this product (1)View product website

The staff was very friendly and helpful and the service at the hotel was great. I’d definitely go back there on our next trip to the Cape Cod area!

Your Room : Exceptional

Hotel Staff : Exceptional

Hotel Public Spaces : Excellent

Hotel Cleanliness : Exceptional

Hotel Location : Exceptional

Tara

AAA Travel

2 years ago

Hello, We are happy to hear you had a 5-star stay at the Holiday Inn Hyannis. As a member organization your feedback is important to us and we appreciate you taking the time to share your comments. Regards, AAA Travel

See full customer review

Trusted Customer

2 years ago

Date of purchase: 07/13/2022

Days Inn by Wyndham Mackinaw City - Lakeview

More reviews of this product (1)View product website

The room smelled of tobacco, the air conditioner was not on when we arrived, the remote control to the television was defective and only one chair on the balcony. The clerk at the desk listened to...

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Your Room : Substandard

Hotel Staff : Good

Tara

AAA Travel

2 years ago

Hello, As a member service organization, your feedback is very valuable to us. We are disappointed to hear that your stay was not satisfactory and will forward this information to the hotel. We appreciate you taking the time to share your comments with us. Regards, AAA Travel

See full customer review

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About AAA Travel

AAA Travel is a team of highly knowledgeable travel advisors with one goal: Making dream vacations a reality. Serving as your travel advocate, our travel advisors provide peace of mind — before, during, and after your vacation. Enjoy the advantages of membership by vacationing with preferred AAA Travel suppliers and exclusive member-only benefits. Travel With Someone You Trust®. Find your next escape at AAA.com/Travel.

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302-299-4000

AAA Club Alliance Inc., One River Place, Wilmington, Delaware, 19801, United States