Thank you for providing feedback - we're here to help in Customer Services via cs@yougarden.com at any time. Emma.
Product reviews
Emma
You Garden
1 year ago
I'm sorry to hear you've struggled to access your club discounts and voucher discounts for some reason. I confirm that you have an active club membership so as you mention this if calling to order, the team will ensure the order is inputted on your correct Club Account. Online, you need to have Registered to create a Web Account and be logged in when ordering, so that our website recognises you as a member and allocates your discounts and vouchers correctly. We price ourselves in offering great benefits with club membership so if you need further guidance on how to get the most out of membership please do email cs@yougarden.com for my attention telling me the account id number you see on screen when logged in online if it's not linking up correctly. Even if there's a linking issue we can fix it for you if you need to get in touch. Emma.
Date of purchase: 25/01/2025
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Michael Gould
Feefo Verified
Exeter
1 year ago
What Michael Gould said about You Garden:
Brilliant service ,delivered quickly, thanks very much, superb company, I have bought a few plants and standards I would reccomend highly
This was a replacement for the original order - the wrong tree. This order was dealt with very well but the original order, and thus my complaint, was very badly dealt with. It took several months,...
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Emma
You Garden
1 year ago
We've noted your comments and I'm very sorry to hear that you were unhappy with service initially received. We trust the replacement will have been delivered in good order and to the correct specification. Emma.
You do not need to be a gardener, as we provide all the things you need, advice on getting best results, and 'how to' videos as well, explained in simple terms. Our ethos is 'Gardening for Everyone', and we make it easy for Everyone to grow great tasting food, and beautiful flowers and look after your environment too!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
You do not need to be a gardener, as we provide all the things you need, advice on getting best results, and 'how to' videos as well, explained in simple terms. Our ethos is 'Gardening for Everyone', and we make it easy for Everyone to grow great tasting food, and beautiful flowers and look after your environment too!