Yellow Jersey Reviews

Thank you. We’re glad you found the service clear and knowledgeable – just what we aim for.

Thanks for the great review. We're really pleased you found the information clear and helpful on what is indeed a very tailored product.

Thanks for the great feedback. We're glad you found the process simple and the price competitive.

Thank you for the kind words. We're really pleased to hear our team was able to resolve the issue quickly and helpfully. We appreciate the recommendation.

Thanks for the review. We're glad you found the service easy to use and good value. If there's ever anything we can do to make it even easier, we're all ears.

Thanks so much for the kind words. We're really pleased to hear our team were able to make things easy over the phone and apply your discount too. It’s great to know you found the switch to Yellow Jersey worthwhile, especially for your European mountain biking cover. We'll be sure to pass on your lovely feedback to the team – and we're always here if you need us again.

Thank you for sharing this feedback, and we’re genuinely sorry for the confusion and stress this caused—especially at such a crucial time before travelling. We completely understand how important clarity is, particularly when it comes to high-profile events like the BMX World Championships. This situation clearly fell short of the service standard we aim to deliver. While our policies do distinguish between amateur and professional competition levels, we also recognise how critical it is that this information is communicated consistently and accurately across all channels. Your experience has been shared with our team to ensure we review our internal processes and make clearer distinctions up front, both online and over the phone. The cancellation of your policy was completed on the 22nd and a full refund was issued on the same day, payments can take up to 5 working days to fully process so keep an eye on your account. We appreciate you taking the time to explain what happened and wish your daughter the very best in her racing.

Thank you for the kind recommendation. We're really glad we could help you find the right cover for your family cycling holiday—enjoy your trip.

Thank you for the great feedback. We're really pleased to hear your first experience with Yellow Jersey was a positive one. It’s great to know you found the site clear and the pricing competitive. We look forward to supporting you again in the future.

Thank you for your kind words. We're delighted to hear Sophie provided such clear and empathetic support—it's exactly the service we aim to deliver, and we're glad she made the process so smooth for you. Best of luck in your upcoming events.