I ended up with a typo entry of my email address and suddenly had two accounts.
It took a few weeks but they the techy eliminated the bad account and now I can reach my good account with all the...
Easy to place order, quick turnaround. When I’ve contacted them in the past (on the phone) about getting more yarn for a project, with the same dye lot, the person I spoke with was very helpful and...
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Anna
WEBS
2 months ago
Thank you for your kind feedback!
We’re so pleased to hear that you’ve had a positive experience shopping with us and that our team was able to assist you in finding yarn from the same dye-lot for your project. It’s also wonderful to know you’ve been enjoying our sales.
We truly appreciate you taking the time to share your experience and look forward to helping you with many more projects in the future.
Best wishes,
Anna and the WEBS Customer Service Team
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Anna
WEBS
2 months ago
Thank you for sharing your experience! We’re so glad to hear that you’re enjoying the soft feel and beautiful stitch definition of the yarn.
You’re absolutely right that superwash yarn can feel a bit slippery at first, and it may take a little time to adjust your tension. Because superwash yarn is smoother than untreated wool, it can sometimes be a bit trickier to work with. Using bamboo or wooden needles can help, as they tend to provide more grip than metal needles.
We hope you continue to enjoy working on your project!
Best wishes,
Anna and the WEBS Customer Service Team
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Anna
WEBS
2 months ago
Thank you for sharing your feedback! We’re happy to hear that your hat turned out nicely in the end.
Some knitters do find that this blend has a slightly grippier feel, which can also vary depending on the type of needles used. We’re glad you were still able to create a great finished project.
Best wishes,
Anna and the WEBS Customer Service Team
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Anna
WEBS
2 months ago
Thank you for sharing your thoughts! We’re happy to hear that the yarn knits up nicely and gives your hat a soft, springy, and cushioned feel.
We’re also glad it was easy to work with and glided smoothly along your needles.
Best wishes,
Anna and the WEBS Customer Service Team
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Anna
WEBS
2 months ago
Thanks for your feedback! We’re thrilled to hear that you love the softness of the yarn.
You’re right that the halo, likely from the camel hair, can soften stitch definition a bit, and the small percentage of acrylic does help add strength. It’s also great to hear that the yarn slides easily along your needles.
We appreciate you taking the time to share your feedback and hope you enjoy creating with this beautiful yarn!
Best wishes,
Anna and the WEBS Customer Service Team
WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years.