I like that I can use Apple Pay, browsing their site via mobile was painless, and I got my yarn when I expected to. For me this was a seamless experience.
Thank you for your feedback.
It’s great to hear you’re happy with our service, and we apologize that the yarn wasn’t what you hoped for.
Best wishes,
Anna
Yarn.com | WEBS
Product reviews
Anna
WEBS
2 months ago
Thank you for sharing your experience. We’re glad to hear that your previous projects turned out beautifully and that the yarn held up so well over the years.
We’re sorry that your recent batch feels stiff and rough. Yarn can sometimes vary between production runs, and we understand how inconvenient it can be when it doesn’t meet expectations for wearable items.
If we can be of any help or if you have any queries, please don't hesitate to get in touch.
Best wishes,
Anna
Yarn.com | WEBS
I have used Webs beforehand and have always found them to be reliable and very quick to send merchandise to their customers. One day I would love to go and find their store ( provided it is not just...
WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years.