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WEBS Reviews | Customer Service Reviews for https://www.feefo.com/reviews/yarn | Feefo

Displaying all 6,303 reviews

Trusted Customer

Feefo Verified

1 month ago

No longer a weaving store.

Shipping is slow

Yuliia

WEBS

1 month ago

Hello, Thanks so much for your feedback! I’m sorry for any inconvenience. Our standard delivery usually takes about 7 working days (Monday-Friday, excluding bank holidays). If you’d like your order sooner, you can choose our expedited delivery option at checkout. If you need any help, please let us know! Best wishes, Julie Yarn.com | WEBS www.yarn.com customerservice@yarn.com 1.800.367.9327

Trusted Customer

1 month ago

I know I can pay for expedited shipping. My point is I get orders from Halycon, Cotton Clouds etc for standard shipping in about half the time. WEBS used to be my favorite store, but your greatly reduced weaving stock has led me to look elsewhere. I no longer drop in just to browse and see what's new. Its sad.

Anna

WEBS

1 month ago

Thank you for your feedback. We understand your concerns regarding shipping times, and we're sorry that our delivery speed hasn’t met your expectations. We're also sorry to hear that our current weaving selection hasn’t met your needs. While we do our best to restock regularly, manufacturing and shipping delays can sometimes affect availability. We are actively working to improve our inventory, and we’re expecting additional stock for currently unavailable items. We truly appreciate your support and hope to provide you with improved service and a broader selection of yarns in the future. Best wishes, Anna Yarn.com | WEBS www.yarn.com customerservice@yarn.com 1.800.367.9327

Date of purchase: 15/02/2026

Gen Wallace-Roe

Feefo Verified

USA

1 month ago

What Gen Wallace-Roe said about WEBS:

I LOVE WEBS

I always get excellent service from the people at WEBS!

Product reviews

Date of purchase: 06/02/2026

Trusted Customer

Feefo Verified

1 month ago

Lovely yarn, nice price

Webs is my go to to restock on yarn. My only complaint would be the long wait time between order and delivery, but for the quality of yarn, price, and that I can remain happily introverted in my home...

Product reviews

Date of purchase: 10/02/2026

Trusted Customer

Feefo Verified

1 month ago

Shipping time was a bit long

I love the purchases but feel like the shipping time was long. It took over a week for my products to get to me. I expected to receive them a bit more quickly.

Product reviews

Date of purchase: 09/02/2026

Trusted Customer

Feefo Verified

2 months ago

Fast Service, beautiful yarn

The yarn is beautiful and arrived quickly. I can wait to finish my current projects and get my hands on it.

Date of purchase: 07/02/2026

Trusted Customer

Feefo Verified

1 month ago

Lovely yarn and great service

The website is easy to use, and the packaging and shipping schedule works well to get the purchase here on time.

Product reviews

Date of purchase: 09/02/2026

Sherri Bearman

Feefo Verified

USA

1 month ago

What Sherri Bearman said about WEBS:

Organic Cotton Yarn

The service was ok. I would have liked to receive the yarn sooner. It took awhile for it to arrive (over a week).

Yuliia

WEBS

1 month ago

Hello, Thanks for your feedback! I’m sorry the delivery felt a bit slow. Our standard shipping usually takes about 7 working days (Monday - Friday, excluding bank holidays). If you’d like your order sooner in the future, you can choose our expedited delivery option at checkout. If you need any help, just let us know! Best wishes, Julie Yarn.com | WEBS www.yarn.com customerservice@yarn.com 1.800.367.9327

Product reviews

Date of purchase: 08/02/2026

Kitty

Feefo Verified

USA

1 month ago

What Kitty said about WEBS:

Didn't seem chunky weight

Web's service is fin.e

Yuliia

WEBS

1 month ago

Hello, Thanks for your feedback! I’m glad to hear you’re happy with our service. As for the yarn, we hadn’t received any messages from you about this, so I reached out via email to check and see if we could help with it. Best wishes, Julie Yarn.com | WEBS www.yarn.com customerservice@yarn.com 1.800.367.9327

Product reviews

Yuliia

WEBS

1 month ago

Thank you for your feedback! The thickness of yarns within the same weight can sometimes vary a little, but it should still fall within the standard range. I haven’t seen any emails from you regarding this issue, so I’ve sent you a message to check and see if we can help investigate further. Best wishes, Julie Yarn.com | WEBS www.yarn.com customerservice@yarn.com 1.800.367.9327

Date of purchase: 02/02/2026

Diane

Feefo Verified

USA

1 month ago

What Diane said about WEBS:

A go-to for any and all yarns

Consistently reliable

Product reviews

Date of purchase: 08/02/2026

Ann

Feefo Verified

USA

1 month ago

What Ann said about WEBS:

WEBS is, as always, a good yarn company to deal with.

Prompt response and the yarn, as ordered and was delivered within a few days.

Product reviews

Date of purchase: 08/02/2026

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WEBS Reviews

Cascade Yarns 220 Superwash MerinoMore reviews of this product (314)View product websiteThe people who work at WEBS are so kind, helpful and knowledgeable!!

Cascade Yarns 220 Superwash MerinoMore reviews of this product (314)View product websiteThis yarn is lovely to work with for a baby blanket!

Paintbox Yarns Cotton DKMore reviews of this product (251)View product websiteThis os a really lovely yarn, and I seriously enjoy working with it. I crochet and have made several different projects with this stuff and I loved making each one. Highly recommend.

Berroco SesameMore reviews of this product (16)View product websiteThis wool is gorgeous! It is soft and easy to work with! I am a new knitter and found the wool very forgiving and will camouflage differences in tension.

Cascade Yarns 220 Superwash WaveMore reviews of this product (61)View product websiteI am knitting with this wool now. I love the colors and find it easy to work with.

Berroco Merino 401More reviews of this product (6)View product websiteLovely yarn with a soft texture and springy feel. The quality is excellent and I have enjoyed working with it.

Berroco Merino 401More reviews of this product (6)View product websiteVery soft and springy wool that is great to work with. Enjoyable to work with and makes lovely garments. Shipping and packaging get the purchase here safely and in perfect condition.

Tahki Yarns HatterasMore reviews of this product (27)View product websiteThis organic cotton yarn is amazing — soft, easy to knit, feels great. I hope it doesn’t pill. I highly recommend this lovely yarn.

Stylecraft Special ChunkyMore reviews of this product (2)View product websiteIt doesn't seem very chunky to me. More of a worsted weight. It is lightly twisted so it splits easily. I wouldn't use again. It is a beautiful color.

Plymouth Yarn Encore WorstedMore reviews of this product (451)View product websiteSturdy and reliable.

Plymouth Yarn Encore WorstedMore reviews of this product (451)View product websiteThe Encore Worsted was great yarn to work with for a couple of scarves made for gifts. It has great definition and no splitting or other bad habits. It is soft on the skin, too. I would recommend...Read more

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