Always helpful, efficient and cooperative with a great product. This is a company that, despite its success in spotting a true need and opportunity, has never lost its customer focus and, as far as...
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Xmas Direct
XmasDirect
3 years ago
Hello Jeremy, thank you so much for taking the time to share such fantastic feedback with us. As a small family run business, we pride ourselves on providing great customer service so we are so happy to hear that you are pleased with our service. Wishing you a Merry Christmas when it comes!
Product reviews
Date of purchase: 06/12/2022
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Lucy Sebestyen
Feefo Verified
3 years ago
What Lucy Sebestyen said about XmasDirect:
Easy ordering, quick response to an email query and very efficient delivery
Xmas Direct
XmasDirect
3 years ago
Hello Lucy, thank you for taking the time to leave us a review. We are so pleased to hear you are happy with your order!
Ist class service. The Garland is excellent, really full…you only get what you pay for!!
Xmas Direct
XmasDirect
3 years ago
Hello Anne, thank you for sharing your feedback with us. We are so pleased to hear you are happy with our service and products. We hope you love your garland!
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Date of purchase: 05/12/2022
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Sue R
Feefo Verified
Beverley
3 years ago
What Sue R said about XmasDirect:
Good products for good prices. I prefer to support smaller companies if I can.
The only reason I haven’t given 5 stars is lack of updates on delivery which unsurprisingly was delayed due to postal...
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Xmas Direct
XmasDirect
3 years ago
Hello Sue, thank you for sharing your feedback with us. We are so pleased to hear you are happy with your decorations and are extremely grateful for your custom, as a small family run business it truly does mean a lot that you decided to shop with us. We are very sorry to hear there was delays with your delivery, we try our hardest to keep customers updated but unfortunately it would be extremely difficult for us to track each individual parcel to provide accurate updates for everyone. I will certainly pass your feedback on.
Product reviews
Date of purchase: 06/12/2022
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Carla Lowe
Feefo Verified
3 years ago
What Carla Lowe said about XmasDirect:
Excellent product, excellent service
Xmas Direct
XmasDirect
3 years ago
Hello Carla, thank you for sharing such great feedback with us. We are so pleased to hear you are happy with our service and products.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
