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Pure Collection Reviews

https://www.purecollection.com/
Rated
Excellent

Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world.

Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

1,190

216

72

32

70

1,580

ratings over the past year

Displaying all 12,115 reviews
Trusted Customer
4 years ago
Date of purchase: 15/07/2020
Great all round.
Beautiful cardigan. Delighted with purchase. Often buy from Pure, never disappointed.
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MR
MRS R
4 years ago
Date of purchase: 29/06/2020
What MRS R said about Pure Collection:
I love pure jumpers, they wash well and the colours are the best
I love the jumpers The colours are the best They wash well and they last years
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Trusted Customer
4 years ago
Date of purchase: 22/06/2020
Item didn't arrive. Quite disappointed.
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Customer Service
Pure Collection
4 years ago
Thank you for your feedback. I can see that a full refund for that item has been issued back to your payment card.
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JU
Julie
4 years ago
Date of purchase: 26/06/2020
What Julie said about Pure Collection:
Perfect dress for summer
I have been a customer of Pure Collection for some years and this was the first time I had to pay for a return. Very off putting and wary of making further purchases
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Customer Service
Pure Collection
4 years ago
We are sorry you are disappointed with our Returns Policy. We do not offer free returns as this would mean increasing the overall cost of our items, which is something we actively want to avoid. You can all information regarding returns via this link - https://www.purecollection.com/delivery-returns
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Trusted Customer
4 years ago
Date of purchase: 25/06/2020
Fantastic from start to finish
I was happy with every step of the order process, easy to order, delivery was exactly when I was told it would be. The jumper I ordered was lovely.
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Trusted Customer
4 years ago
Date of purchase: 09/07/2020
The perfect colour for a summer sweater
Parcel arrived promptly and in excellent condition. Love the Greek Blue colour. I believe its the best colour and I have lots of Pure sweaters and cardigans. Excellent fit I chose slightly tapered...

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Trusted Customer
4 years ago
Date of purchase: 13/07/2020
Arrived in timely manner and was nicely presented when I opened the parcel.
Brilliant service as always. Nicely packed and arrived in good time.
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Trusted Customer
4 years ago
Date of purchase: 13/07/2020
Yes well organised and good packaging. Quality of cashmere was better than expected, as the last order I had was not so good.
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MA
Marie
Edinburgh
4 years ago
Date of purchase: 13/07/2020
What Marie said about Pure Collection:
Prompt and efficient service.
Item arrived very promptly and is good quality. Process of ordering is very straightforward and easy to navigate.
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HE
Helen
4 years ago
Date of purchase: 10/07/2020
What Helen said about Pure Collection:
Good quality trousers - shame about the length
Arrived promptly and nicely packaged
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About Pure Collection
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.
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RH15 9NB
Woolovers House, Victoria Gardens, Burgess Hill, West Sussex, RH15 9NB, United Kingdom
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About Pure Collection
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.