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Pure Collection Reviews

https://www.purecollection.com/
Rated
Excellent

Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world.

Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

1,189

216

72

32

70

1,579

ratings over the past year

Displaying all 12,115 reviews
Trusted Customer
4 years ago
Date of purchase: 13/07/2020
Quality and style of garment good
would recommend
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Trusted Customer
4 years ago
Date of purchase: 16/07/2020
Linen tops
The customer service was excellent. I had to return the top, although lovely. I bought another item instead. Made easy and delivered quickly.
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Trusted Customer
4 years ago
Date of purchase: 16/07/2020
Why I recommend Pure
I have used Pure for many years, exemplary service, top quality garments and amazing customer service.
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DI
Diana
4 years ago
Date of purchase: 15/07/2020
What Diana said about Pure Collection:
Service was excellent item arrived promptly, Unfortunately it was a bit scratchy unlike the beautiful cardigans I ordered last week
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Trusted Customer
4 years ago
Date of purchase: 13/07/2020
First class
It is an excellent service and exceptional garments
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JO
Joy
4 years ago
Date of purchase: 09/07/2020
What Joy said about Pure Collection:
One of my favourites.
Good service. Fast delivery. Lovely garments. I do recommend Pure Collection to others.
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AN
Anne
4 years ago
Date of purchase: 07/07/2020
What Anne said about Pure Collection:
Wanted longer length
I really wanted a dress that covered my knees and I looked very carefully at the dress as worn by the model who was my height. I zoomed in and it looked as if it was just covering her knees so I...

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Trusted Customer
4 years ago
Date of purchase: 15/07/2020
No hassle, easy to negotiate website. Refunded very promptly.
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SA
Sandy
4 years ago
Date of purchase: 08/07/2020
What Sandy said about Pure Collection:
Thank You
Thank you for seamless communications and speedy deliveries, beautiful flawless products. Thank You!
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Trusted Customer
4 years ago
Date of purchase: 08/07/2020
Poor wrapping and delivery bag dirty.
The cardigan was of the usual very high standard. However, having cost £189 there was no joy or luxurious feel in the product as I opened it as it was simply thrown in a plastic bag inside a...

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Customer Service
Pure Collection
4 years ago
At PURE we pride ourselves on our quality of garments and our levels of service.On this occasion you didn’t receive the full PURE experience and we would like to offer you something by way of apology.
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About Pure Collection
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.
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RH15 9NB
Woolovers House, Victoria Gardens, Burgess Hill, West Sussex, RH15 9NB, United Kingdom
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About Pure Collection
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.