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Pure Collection Reviews

https://www.purecollection.com/
Rated
Excellent

Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world.

Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

1,192

219

77

30

65

1,583

ratings over the past year

Displaying all 12,024 reviews
HE
Helen
4 years ago
Date of purchase: 10/07/2020
What Helen said about Pure Collection:
Good quality trousers - shame about the length
Arrived promptly and nicely packaged
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Trusted Customer
4 years ago
Date of purchase: 09/07/2020
Good quality and short delivery time
The site was easy to use . I like the quality of the dress and it fits well. I needed the dress for an outdoor function and it arrived in plenty of time.
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SU
Susie
4 years ago
Date of purchase: 13/07/2020
What Susie said about Pure Collection:
I HAVE NOT RECEIVED NOTIFICATION THAT MY PARCEL FROM PURE IS READY TO COLLECT.....
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Customer Service
Pure Collection
4 years ago
Thank you for your feedback. I have checked the tracking on your order and can confirm your parcel is ready for parcel shop collection. You will require ID to collect your parcel. Parcel Shops are operated by third parties. Suitable ID includes, Passport, driving license, utility bill, credit or debit card.
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SU
Su
4 years ago
Date of purchase: 08/07/2020
What Su said about Pure Collection:
Fantastic quality - love the styles and cut. Will be back Pure Collection
I would recommend Pure Collection. I have bought from them for some years now and the quality, service and cuts have always been really good. It’s hard to find quality like this now a days, though...

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Trusted Customer
4 years ago
Date of purchase: 07/07/2020
Great quality but expensive delivery to EU
Fairly fast shipping in very good condition. If they had free shipping with some promotion I would buy more. I'm from Spain and the shipping costs to EU are too expensive.
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Trusted Customer
4 years ago
Date of purchase: 09/07/2020
Beautiful products, fantastic quality
Products were true to size and colour with excellent quality. Delivery was fast.
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Trusted Customer
4 years ago
Date of purchase: 09/07/2020
They charge to delivery and to Return!!!
Since Pure have been taken over as they went out of business you need to pay for delivery and returns. The dress I received was of poor quality Jersey one of which I could have bought from a very...

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Customer Service
Pure Collection
4 years ago
Thank you for your feedback. Delivery and Returns are not free of charge, We do state this on our website - www.purecollection.com/delivery-returns
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SU
Susan
4 years ago
Date of purchase: 08/07/2020
What Susan said about Pure Collection:
Very quick and efficient.....
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M
M
4 years ago
Date of purchase: 08/07/2020
What M said about Pure Collection:
One of my favourite suppiers
Had an initial problem with ordering prior to lock down, but Tilley was very helpful. Reordered the sweater and acknowledgement of order was prompt, delivery was quick and the garment was well...

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Trusted Customer
4 years ago
Date of purchase: 13/07/2020
Beautiful jumper. Excellent quality.
Jumper arrived on time and met my expectations. I’d say it’ comes up a bit small but I had ordered a larger size having bought from this company before.
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About Pure Collection
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.
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RH15 9NB
Woolovers House, Victoria Gardens, Burgess Hill, West Sussex, RH15 9NB, United Kingdom
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About Pure Collection
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.